
Motor Mile Ford
Christiansburg, VA
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We were treated great. Not pushed or pressured. We were allowed to look over the selection of trucks on our own time frame.Felt great respect and trust for CHAD LUTHER. The employees that took care of fina allowed to look over the selection of trucks on our own time frame.Felt great respect and trust for CHAD LUTHER. The employees that took care of financing and preparing the truck did a great job. More
We didn't know exactly what we where looking for and Chad was very patient and helpful through the entire process. We felt like we found the right vehicle and the price was great without having to haggl Chad was very patient and helpful through the entire process. We felt like we found the right vehicle and the price was great without having to haggle back and forth. Very pleased with the experience and our new Mustang! More
We visited the dealership to get a State Inspection & ended up buying a new Toyota Corolla from Dedrick Taylor. We gave it a 5 star rating because we were treated excellently by everyone! We test dro ended up buying a new Toyota Corolla from Dedrick Taylor. We gave it a 5 star rating because we were treated excellently by everyone! We test drove a Certified used car before deciding on a new one, we were given an excellent trade-in on our truck & with 0 % financing we were very pleased. Dedrick is a very good sales person making our experience with Shelor a very good one. We would highly recommend Shelor to all our friends & family. More
Brendan was wonderful and a pleasure I was so undecided but he was so patient and actually got me a car I hadn't even considered,he ask me to just try it out and I simply love this car thank you Brendan fo but he was so patient and actually got me a car I hadn't even considered,he ask me to just try it out and I simply love this car thank you Brendan for being so wonderful to deal he definitely has all our future business. Thank You, Brian&Delores Sink More
I've been taking my Ford regularly to this dealer for the past 3 years. During the last service they didn't pass me on the state inspection due to the tire threads being too shallow. I was surprised beca the past 3 years. During the last service they didn't pass me on the state inspection due to the tire threads being too shallow. I was surprised because the depths had apparently gone down by 2/32 in less than 3000 miles according to their previous measurement. They tried to sell me new tires etc. but I just thanked them and told them to fail me in the inspection. The next week I took the car to a goodyear dealer and surprise surprise.. the car passed the state inspection with no problems. Moreover the tire depths they measured were the same as Shelor had measured 6 months (3000 miles) ago. I contacted my service agent through email, which he always replies to and no answer, no explanation, complete radio silence. So there you go..Customer relationship formed over three years gone for what? To forcefully sell a new set of tires in the hopes of me panicking for not passing state inspection? I would strongly recommend taking your car to another service if you don't want to burn cash away on imaginary problems. More
Neal was wonderful, he was so helpful. We told him what we wanted and he gave us our options. If I ever need another vehicle I will go back to Shelor's and defiantly go back to Neal. we wanted and he gave us our options. If I ever need another vehicle I will go back to Shelor's and defiantly go back to Neal. More
Joe did an excellent job. Is a first class salesman. Needs to be the trainer for all incoming sales personal. Would increase sales volume if they were trained by Joe. Needs to be the trainer for all incoming sales personal. Would increase sales volume if they were trained by Joe. More
Josh was very helpful and did his best to help me find a car suitable for my needs. Everyone there was friendly . Thanks so much for everything you and your boss did to help me. car suitable for my needs. Everyone there was friendly . Thanks so much for everything you and your boss did to help me. More
This is a process in which I dreaded and it was made so simple and easy, I regret I didnt go straight to Shelor from the beginning. Pam and Paul were absolutely amazing! simple and easy, I regret I didnt go straight to Shelor from the beginning. Pam and Paul were absolutely amazing! More