Motor Mile Ford

A++++ Great service Advisors. Great waiting area. Fast service. Advisor was very friendly. Really enjoy the coffee. Only suggestion, move the passenger Great service Advisors. Great waiting area. Fast service. Advisor was very friendly. Really enjoy the coffee. Only suggestion, move the passenger and drivers seats back to original position. See you next time. More

Great experience! I had a great experience purchasing a car from Shelor. They were quick with the paperwork and really cared about putting me into a car I liked. Will a I had a great experience purchasing a car from Shelor. They were quick with the paperwork and really cared about putting me into a car I liked. Will and have recommended to others. My saleman was great and efficient. Will do business with them again! More

They are very profession in all They answer all my question about my edge I had they look at all of the problem I had about my edge hope all problem are fix I haven't driven it much They answer all my question about my edge I had they look at all of the problem I had about my edge hope all problem are fix I haven't driven it much since I had it fix. More

oil change and tire rotation The service received was excellent and the personnel was knowledgeable. They were courteous and treated my vehicle with care and i was kept well infor The service received was excellent and the personnel was knowledgeable. They were courteous and treated my vehicle with care and i was kept well informed More

Oil change, inspection, tires rotated I had a great experience, Trevor was very through and understood my lack of vehicle knowledge and even let me know when I would probably need to chang I had a great experience, Trevor was very through and understood my lack of vehicle knowledge and even let me know when I would probably need to change my tires & get my oil changed again. More

recall work The recall work was completed in the time we were told.. Waiting room was a little chilly but comfortable enough. Do not have any complaints. The recall work was completed in the time we were told.. Waiting room was a little chilly but comfortable enough. Do not have any complaints. More

Ford F 150 In and out the same day. Was. It does of work needed before proceeding. Found and repaired an unoticed brake problem. Price was very reasonable. In and out the same day. Was. It does of work needed before proceeding. Found and repaired an unoticed brake problem. Price was very reasonable. More

Randy Marshall is the best!! Randy is knowledgeable, friendly and didn't stop until he found the truck I wanted. this is the second truck I have bought from Randy because he makes Randy is knowledgeable, friendly and didn't stop until he found the truck I wanted. this is the second truck I have bought from Randy because he makes buying so simple. More

They lie to their customers about vehicle condition I talked extensively to 2 of their salespeople about a vehicle I was interested in. I live 220 miles from the dealership and asked both of them exten I talked extensively to 2 of their salespeople about a vehicle I was interested in. I live 220 miles from the dealership and asked both of them extensively about the condition of the car so I would not have any surprises if I drived all the way there. I went through the financing step and got pre-approved and they promised me an agreed upon amount for my trade. When we got there the vehicle had many issues that were not disclosed to me. Seats were damaged, back bumper had gouges in it, one of the wheels was damaged and lots of chips in the paint. Both these sales people told me over the phone there was nothing wrong with the vehicle and that it was in excellent shape. They lied!!!! They also were charging me an extra $500 to certify the car but when I checked the vehicle thoroughly I find the windshield wipers were bad (suppose to be replaced when it goes through certification) so I doubt they did what they were suppose to. This fraud I will talk to Ford about as well. Talked to general manager because I was very upset and he told me I had a right to be upset and that he would make it right. Unfortunately they did nothing except they offered me a tank of gas for my trouble. I never take the time to leave reviews but this was so blatant how they misled me just to get me out there, I had to do something. Me and my family wasted 9 1/2 hours which is not right. I will be complaining to Ford motor company and anwhere else I can find to file a complaint. More

Great sales staff Roger is a great salesmen, I have worked with him on two vehicles so far from Shelor's and from start to finish he is very much on top of things and I Roger is a great salesmen, I have worked with him on two vehicles so far from Shelor's and from start to finish he is very much on top of things and I will use him again for any of my vehicle needs. More