Motor Mile Ford

Great Experience With Complicated Service My vehicle had multiple issues that needed to be addressed and even had to be towed in. The service team, especially my Service Manager Bobby, were ve My vehicle had multiple issues that needed to be addressed and even had to be towed in. The service team, especially my Service Manager Bobby, were very responsive and helped make the process very easy. My vehicle was completed quicker than I expected and for a smaller cost than I expected. I am very happy with the results and experience. Very professional team! More

Says what they will do and does what they said. Searched online for about a month for F250. When time came to purchase I contacted online 3 different dealers that had what I wanted. The first one th Searched online for about a month for F250. When time came to purchase I contacted online 3 different dealers that had what I wanted. The first one the owner contacted me by email to offer any assistance but I assured him I had sent a request on two vehicles and would see what salesperson could do. Never heard from anyone in sales. Second dealer actually contacted me right away and said could get me what I wanted at the price I wanted until spoke with manager. He did actually call me back that night to say manager was off and he would call me next day. That never happened. I sent an online request to Shelor Ford and within minutes Paul contacted me. We dickered about price for awhile then I asked if Ronnie Echols was in. You know Ronnie? Sure do why don’t you talk with him I said. Talked to Ronnie and he said come see me. I drove the hour and ten minutes from the lake Ronnie introduced me to Chad Luther. Three and half hours later I drove off the lot Happy with my new F250. David Hogan I’m impressed and as a Ford dealership manager (retired) from another dealer, that’s saying something . More

Team work Bob Crowl and roger Rhodes work together to help us find the truck for my wife she need Roger gave us details on options Bob arranged financing to m Bob Crowl and roger Rhodes work together to help us find the truck for my wife she need Roger gave us details on options Bob arranged financing to meet out budget Wife is very happy with truck More

Garage door opener The Shelor Service team never gave up until they found the true cause of the problem. Bobby Coleman kept me informed in a very professional manner. The Shelor Service team never gave up until they found the true cause of the problem. Bobby Coleman kept me informed in a very professional manner. He was friendly and was truly genuine when asking me what it would take for me to be completely satisfied. I was totally satisfied with the end result. Don Proctor More

Wheel bearing replacement and alignment. The service representative was very thorough and polite. Explained everything to me and was very helpful. They all have been. I will continue to take The service representative was very thorough and polite. Explained everything to me and was very helpful. They all have been. I will continue to take my vehicle there as long as you have good representatives like this. More

Great Service I went in for inspection, tire rotation, and oil change....all was done very timely and efficiently. I would highly recommend Shelor to my friends an I went in for inspection, tire rotation, and oil change....all was done very timely and efficiently. I would highly recommend Shelor to my friends and James did a great j0b. More

Great Service Stacey is always very helpful and goes the extra mile! Always a great experience! She explained what was wrong and how they would repair it. Stacey is always very helpful and goes the extra mile! Always a great experience! She explained what was wrong and how they would repair it. More

Painless Hilda Mills took care of everything Hilda Mills the sales person was awesome. She listened to everything that was wanted on the truck. She came back with far more than expected. Hilda Mills the sales person was awesome. She listened to everything that was wanted on the truck. She came back with far more than expected. More

Purchased a new Explorer XLT I asked a great deal of the salesperson. Roger Rhoades was professional, thorough, timely and honest. Motor Mile has sold us four cars through their I asked a great deal of the salesperson. Roger Rhoades was professional, thorough, timely and honest. Motor Mile has sold us four cars through their sales and service processes. They will be a candidate to sell our future vehicles too. More

Great service I always receive great service here. It is very timely and all the employees are very nice. The waiting area is very comfortable and spacious. I always receive great service here. It is very timely and all the employees are very nice. The waiting area is very comfortable and spacious. More