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Motor Mile Ford
Christiansburg, VA
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
December 29, 2019
Very pleased with my experience. This was the second vehicle that was purchased from Shelor. I will be purchasing again from this dealer in the future. vehicle that was purchased from Shelor. I will be purchasing again from this dealer in the future. More
by Angie
Employees Worked With
Phillip,Hylton
December 27, 2019
Great people to work with! They were willing to work with me long distance to purchase a car for my mom. Couldn’t have asked for an easier experience! me long distance to purchase a car for my mom. Couldn’t have asked for an easier experience! More
by Annie
Employees Worked With
Hilda, Charles, Jean, William Crosscup
December 05, 2019
Customer service was awesome. They made me feel at home and like family. Phillip also made sure that I had all the necessary information that I needed. I would highly recommend purchasing a car from here and like family. Phillip also made sure that I had all the necessary information that I needed. I would highly recommend purchasing a car from here More
by ryannadeau21
Employees Worked With
Phillip Hylton, William Crosscup
December 04, 2019
Great Customer Service during entire Purchase process I live 5 hrs away from Motor Mile but they had the Expedition I wanted (and at a great price). I was concerned the process would be challenging at be I live 5 hrs away from Motor Mile but they had the Expedition I wanted (and at a great price). I was concerned the process would be challenging at best but between the internet manager (Rick) and my great salesman (Joe Buchanan) , it really worked seamlessly! And they even adapted when I hit traffic and had an unexpected delay on my way to purchase the car. I was SO impressed with all the staff that I worked with and SO grateful to have had such a great experience getting my new amazing Expedition! Thanks!!! More
by Carolyn
Employees Worked With
Joe Buchanan, Rich (internet sales) and a bright, helpful finance woman as well.
December 04, 2019
I have to say I really enjoy working with Shelor motor mile on my f150 purchase. Randy Marshall knew what I was looking for and found exactly what I wanted. Thanks again Randy for all the help and the qu mile on my f150 purchase. Randy Marshall knew what I was looking for and found exactly what I wanted. Thanks again Randy for all the help and the quick service really enjoyed doing business with you. More
by Jason
Employees Worked With
Randy Marshall
December 04, 2019
Fantastic experience 10/10 My situation was complicated and kept changing as we were going through the process. The team at Shelor were very patient and respectful of my time an My situation was complicated and kept changing as we were going through the process. The team at Shelor were very patient and respectful of my time and my needs. All of the help with none of the sales pressure. Phillip let me test drive my truck as long as it took for me to know for sure that it was mine. I wouldn't just recommend the motor mile to my friends, I would insist that they not purchase a vehicle until they at least went to the Shelor Motor Mile and experienced for themselves how much better it feels to work with the team that puts your needs ahead of their sales goals. More
by Ripley
Employees Worked With
Phillip Hylton (sales consultant) Elisha (internet sales)
November 28, 2019
I have always had a positive experience with this dealership ! This is my third Expedition from this same leadership! I thought with my purchase of this vehicle, I was supposed to have couple of dealership ! This is my third Expedition from this same leadership! I thought with my purchase of this vehicle, I was supposed to have couple of oil changes! More
by MEncarnacion
Employees Worked With
The young lady C Wright was amazing and so accommodating! Pleasant and Professional at all times! She made this experience very personal!, William Crosscup
November 27, 2019
Service experience I had new tires put on my Transit Van and a front end alignment. The service provided by Brian Lawless and Sam Bird as service advisors was wonderful. I had new tires put on my Transit Van and a front end alignment. The service provided by Brian Lawless and Sam Bird as service advisors was wonderful. I received updates as to the status of my van and they had me in and out quickly. The price was very reasonable and the service was great! More
by LynnVA
Employees Worked With
Brian Lawless. Sam Bird
November 25, 2019
My most favorable place for servicing, maintenance & repairs I first met Shelor Motor Mile almost in 2015 when i bought my brand new Ford Fusion Titanium from Shelor Motor Mile. I was highly impressed with their I first met Shelor Motor Mile almost in 2015 when i bought my brand new Ford Fusion Titanium from Shelor Motor Mile. I was highly impressed with their highly professional servicing, maintenance, and repairs. In addition, as an independent entrepreneur, and researcher, I am a workaholic person carrying my 'mobile office' wherever i go. i get sick when it comes to servicing my car, or maintenance , worst scenario when it's a repair issue. With the great working environment provided by Shelor Motor Mile, such as office ambiance (table, chairs), free WiFi, coffee, quiet environment, clean, tidy, clean toilets, etc; it is the opposite; as I can do my office work there while the vehicle is going servicing , maintenance, or repair jobs; I can always do my work very efficiently, and productive, to the extent i sometimes stay few extra time to finish my work, as the work with the vehicle is done, irrespective of the time taken. In terms of price, I am very satisfied , very affordable and convenient. More
by farisalhajri
Employees Worked With
I never took their names. From next time.
October 25, 2019
A-1 SERVICE KEEP ME UP 2 DATE ON REPAIRS VERY PLEASE SERVICE ADVISOR 5788 CARRINE WRIGHT WAS KEEP UP TO DATE ON REPAIRS A-1 ADVISOR AND RECIVED CALL AS SHE SAID TO LET ME KNOW TRUCK REPAIR IS VERY PLEASE SERVICE ADVISOR 5788 CARRINE WRIGHT WAS KEEP UP TO DATE ON REPAIRS A-1 ADVISOR AND RECIVED CALL AS SHE SAID TO LET ME KNOW TRUCK REPAIR IS FINISH COULD NOT ASK OR A BETTER PERSON TO DEAL WITH SHE WAS VERY KNOWLDGEABLE ON GETTING THE REPAIRS STARTED More
by MARK
Employees Worked With
CARRINE WRIGHT
