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Motor Mile Ford
Christiansburg, VA
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
July 19, 2021
Poor communication. Service writer never available and did not call back in timely manner. After picking up truck, discovered tire vibration after tire rotation. Texted service writer requesting time to did not call back in timely manner. After picking up truck, discovered tire vibration after tire rotation. Texted service writer requesting time to return truck to resolve vibration problem. NO Response to date! More
by Steve
Employees Worked With
Corrine
June 23, 2021
I guess the problem is it took a month to get the truck in to fix wipers I had pull the fuse to get them to cut off because they were on all the time. in to fix wipers I had pull the fuse to get them to cut off because they were on all the time. More
by cuffem23
Employees Worked With
Al Durham was great the day it was fixed
June 22, 2021
Excellent service at the Motor Mile. Stacey Arnold, Ford service advisor, has been especially helpful and efficient. Joe Buchanan in sales has been great to deal with, as well. service advisor, has been especially helpful and efficient. Joe Buchanan in sales has been great to deal with, as well. More
by rwbrown.bvf
Employees Worked With
Stacey Arnold
May 28, 2021
The staff an owner are great people the knew my situation an helped me out big time. I will never buy any where else...... Thanks for helping... an helped me out big time. I will never buy any where else...... Thanks for helping... More
by Rebeccafore
Employees Worked With
Jon Barringer
May 25, 2021
Tom Johnston was the salesman that helped us and he was outstanding as well as the finance manager. Very very pleased. Very hard working salesman outstanding as well as the finance manager. Very very pleased. Very hard working salesman More
by rdh32368
Employees Worked With
Tim Johnston
May 25, 2021
Very nice people. I wasn’t able to afford a warranty as I’m a single mom with one income so I suppose this is my fault. But haven’t had the car for two months yet and I’ve already had to fix a coolant leak I’m a single mom with one income so I suppose this is my fault. But haven’t had the car for two months yet and I’ve already had to fix a coolant leak and now the engine is failing. Was reassured that they wouldn’t sell a bad car to the public but it doesn’t feel like that’s true. More
by Mbuckner
Employees Worked With
Don’t remember. They were nice though.
