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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

March 02, 2022

From drop off to pickup the communication and service was excellent. I brought my van in because the check engine light was on. I had o appointment but Charlie and Jack assured me they would work me in. More

by Lynn Grimsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Charlie Taylor
Mar 02, 2022 -

Motor Mile Ford responded

Hi Lynn - Thank you for the five-star review for Motor Mile Ford! We will give kudos to both Jack and Charlie for keeping you updated on your van and ensuring you feel confident in our customer service. It was a pleasure to get things taken care of for you!

March 01, 2022

Great experience. Service Writer experienced and knowledgeable. Whole process was fast and efficient with no surprises. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 02, 2022 -

Motor Mile Ford responded

Hi Jim - It is terrific to hear that you had such a successful service experience with our team! Thank you for being a great Motor Mile Ford customer, we look forward to welcoming you back again down the road.

February 27, 2022

Always patient with all my questions and always committed to making sure I leave feeling heard, valued, and with a win-win deal. More

by dbclubb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip is awesome
Feb 27, 2022 -

Motor Mile Ford responded

We genuinely want the best for our guests, and we'll do all we can to prove that to you. It's excellent to hear that our team has made you feel as though we truly value your business, and we hope you'll continue to rely on Motor Mile Ford to take care of all your future automotive needs!

February 22, 2022

They were very nice and helpful to deal with. Our truck was done in a timely manner. More

by gammy51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Feb 23, 2022 -

Motor Mile Ford responded

Thank you for trusting our team to take great care of your truck! We appreciate your business and we look forward to working with you again down the road. Safe travels ahead!

February 11, 2022

I really appreciate the personal and professional service from Stacy and team. Everything is always as promised and on-time. MM has been servicing my vehicles for years, and will continue to do so. More

by Mustangbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
Feb 14, 2022 -

Motor Mile Ford responded

We are grateful for the review and kind words about Stacy and the rest of the crew. Your business is much appreciated, and we look forward to helping you again down the line.

February 09, 2022

Good experience with very professional staff. Service was finished ahead of schedule. Check out was completed with no issues More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Martin
Feb 09, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

February 08, 2022

Phillip was awesome! He new exactly what I wanted, the process was very easy. So happy with my new truck! Thanks again! More

by Alyhaberman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Feb 08, 2022 -

Motor Mile Ford responded

Thank you for the great review. We're glad that you enjoyed working with Philip and that you easily scored your truck. Thanks for the review of Motor Mile Ford!

February 05, 2022

Friendly and great staff members! Buying experience was good! Wish the process went a little faster but all in all was a great experience! More

by ZK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 07, 2022 -

Motor Mile Ford responded

Thank you for taking the time to share! We appreciate your patience during your visit and are so glad to hear that you found the right vehicle working with us. Congratulations on your purchase, and we hope to see you back again at Motor Mile Ford!

January 31, 2022

Everyone was fabulous and very helpful. Best car buying experience ever! Thank you so much! More

by Bruinsfernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Manuel
Feb 01, 2022 -

Motor Mile Ford responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Motor Mile Ford and for sharing your feedback. We wish you safe and happy driving ahead!

January 23, 2022

The service writer was fantastic. I took the car in for a factory recall and she had me in and out in no time! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jan 23, 2022 -

Motor Mile Ford responded

Reviews like these make our day, Jim! Thanks for choosing Motor Mile Ford!

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