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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

June 02, 2022

I travel 11/2 hours to trade at this dealership. Staff is always very friendly and professional. Nothing negative to say about my experiences with Shelor Motors. More

by ptbrown40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Martin
Jun 03, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Always have treated me great . Only place I ever buy a vehicle. Brendan is a great salesman ! More

by paulhudnall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Howard
May 31, 2022 -

Motor Mile Ford responded

Brendan and the team are always here to help you out, Paul! Thanks for supporting Motor Mile Ford and we'll see you next time!

May 30, 2022

I had a wonderful experience and I told everyone customer service was excellent and hope I can do service with you guys again More

by lewislucy039@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whiting
Jun 01, 2022 -

Motor Mile Ford responded

Thank you for the amazing review! We appreciate your trust in the team to get the job done right. See you next time.

May 30, 2022

This is a huge dealership that has lots to choose from. ..they are very knowledgeable about selling and go the extra mile to make you happy More

by bweeks72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda
Jun 01, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 25, 2022

My wife and I were traveling home from Florida to New York when a warning light came on to have the charging system serviced. We found Motor Mile Ford and was greeted by a manager and Jack who assisted u More

by dseguin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Service Manager
May 25, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you and your wife had such a successful service experience working with Jack and the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 14, 2022

My appointment went well and I was pleased with the service. I would use this service again. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickki Cerva
May 16, 2022 -

Motor Mile Ford responded

David - We are delighted to see this feedback! Thank you for visiting us at Motor Mile Ford.

May 14, 2022

Truck running good now but on the downside of things someone left my window or windows down and pollen got all over my dash had to clean it More

by mcpeakdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany at shelor work in the Ford lane
May 16, 2022 -

Motor Mile Ford responded

We apologize that your windows were left down. Five-star service is our goal and we will share your review with our team to ensure an oversight like this doesn't happen in the future. Thank you for your business. Customer Relations – cr@shelor.com

May 11, 2022

I love coming to this dealership for service issues. The workers are so good and eager to repair your vehicle. This dealerships service team is excellent More

by Tqwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany and a guy but I don’t remember his name
May 11, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

High Volume dealer. ..low quality service. I don’t trust the service department to do an oil change More

by mmcpherson1695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service technician
May 16, 2022 -

Motor Mile Ford responded

We strive to deliver seamless and professional service, and it is disappointing to see that we have left the wrong impression. We would appreciate the chance to speak with you but do not have any record of you coming to our dealership. Please reach out to us directly so we can address any concerns you may have. Thank you, Customer Relations – cr@shelor.com

May 09, 2022

They got me in and out fairly quickly after my purchase. The saleslady,Hilda was very good. More

by mtnred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda, Chad
May 09, 2022 -

Motor Mile Ford responded

We're so glad your buying experience was quick and easy! Thank you for the wonderful review and for doing business here at Motor Mile Ford!

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