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Motor Mile Ford

Christiansburg, VA

4.7
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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2257 Roanoke St

Christiansburg, VA

24073

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Showing 836 reviews

May 25, 2022

My wife and I were traveling home from Florida to New York when a warning light came on to have the charging system serviced. We found Motor Mile Ford and was greeted by a manager and Jack who assisted u More

by dseguin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Service Manager
May 25, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you and your wife had such a successful service experience working with Jack and the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 14, 2022

Truck running good now but on the downside of things someone left my window or windows down and pollen got all over my dash had to clean it More

by mcpeakdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany at shelor work in the Ford lane
May 16, 2022 -

Motor Mile Ford responded

We apologize that your windows were left down. Five-star service is our goal and we will share your review with our team to ensure an oversight like this doesn't happen in the future. Thank you for your business. Customer Relations – cr@shelor.com

May 14, 2022

My appointment went well and I was pleased with the service. I would use this service again. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickki Cerva
May 16, 2022 -

Motor Mile Ford responded

David - We are delighted to see this feedback! Thank you for visiting us at Motor Mile Ford.

May 11, 2022

High Volume dealer. ..low quality service. I don’t trust the service department to do an oil change More

by mmcpherson1695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service technician
May 16, 2022 -

Motor Mile Ford responded

We strive to deliver seamless and professional service, and it is disappointing to see that we have left the wrong impression. We would appreciate the chance to speak with you but do not have any record of you coming to our dealership. Please reach out to us directly so we can address any concerns you may have. Thank you, Customer Relations – cr@shelor.com

May 11, 2022

I love coming to this dealership for service issues. The workers are so good and eager to repair your vehicle. This dealerships service team is excellent More

by Tqwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany and a guy but I don’t remember his name
May 11, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

May 09, 2022

They got me in and out fairly quickly after my purchase. The saleslady,Hilda was very good. More

by mtnred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda, Chad
May 09, 2022 -

Motor Mile Ford responded

We're so glad your buying experience was quick and easy! Thank you for the wonderful review and for doing business here at Motor Mile Ford!

May 05, 2022

The best dealership in the state of Virginia hands down #1!!!!!!!!!!!!!!! No other dealership can even come close to the all star treatment that you receive at shelor. More

by Romellofi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jim and the whole crew
May 05, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

Very prompt in taking me in for my appointment. The service in take person was very helpful and answered my questions when explaining the work done. More

by bt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack
Apr 28, 2022 -

Motor Mile Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

April 27, 2022

Fantastic service from Nikki in Fast Lane. She went out of her way to make sure I had a good experience More

by Steve.brimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Apr 28, 2022 -

Motor Mile Ford responded

Steve, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Nikki and the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

April 25, 2022

I had great service. Tiffany kept me informed during the process. Completed in a timely manner and returned to me as promised. More

by Michael.underwood99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 25, 2022 -

Motor Mile Ford responded

Michael, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Tiffany. Drive safely, and we hope to see you back again at Motor Mile Ford!

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