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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

August 30, 2024

We were extremely satisfied that Chris (Service Manager) communicated to Tom, (even before they opened this morning) our outstanding service associate, our service situation (from chatting with him yesterda More

by Doug Decowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 02, 2024 -

Motor Mile Ford responded

Doug, we're delighted to hear that Chris and Tom made your first service experience at Motor Mile Ford so exceptional. We appreciate your kind words and look forward to welcoming you back for future services!

August 16, 2024

Helpful and not pushy. Found a good fit vehicle and Pat and Ben were great tomato with on purchase. More

by Eddie.phibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat and Ben
Aug 16, 2024 -

Motor Mile Ford responded

Eddie, we are so happy to hear that you enjoyed working with Pat and Ben at Motor Mile Ford! Have a lovely day!

August 07, 2024

Brian Lawless is the definition of professionalism and customer service. His kindness and attention to detail is the reason I do business with Shelor. More

by T Turbyfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Aug 08, 2024 -

Motor Mile Ford responded

We're delighted to hear that Brian's professionalism and attention to detail made your experience at Motor Mile Ford exceptional. Thank you for choosing Shelor, and we look forward to serving you again!

July 31, 2024

Absolutely amazing customer service. I will come back for my future car purchases from now on More

by shanepaxton2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Hylton
Jul 31, 2024 -

Motor Mile Ford responded

Thank you for this 5-star review of Motor Mile Ford! Have an awesome day!

July 27, 2024

We broke down traveling from South Carolina to PA. Chris and the team at Motor Mile Ford got us worked into their schedule repaired our truck and got us back on the road quickly. The service was outst More

by Stevhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oliveira and the rest of the service department
Jul 29, 2024 -

Motor Mile Ford responded

Stevhar, we're glad Chris and the Motor Mile Ford team could get you back on the road quickly! Thanks for recommending us and sharing your positive experience. Safe travels ahead!

July 27, 2024

Outstanding service and professional staff,the whole experience was great.I would recommend Shelors to everyone. More

by bigtruck364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Jul 29, 2024 -

Motor Mile Ford responded

Thank you for the glowing review! We're delighted to hear that our Motor Mile Ford team provided outstanding service and made your experience great. We appreciate your recommendation!

July 26, 2024

The service was done in a timely manner. The quality of work was excellent. Communication was top notch More

by dhp50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold, Kevin Lake
Jul 26, 2024 -

Motor Mile Ford responded

Thank you for the positive feedback! We're glad to hear that our team at Motor Mile Ford provided timely service and excellent communication. We appreciate your support!

July 23, 2024

Nathan was really great to work with. He was respectful and professional during the whole process. More

by b_w_wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 23, 2024 -

Motor Mile Ford responded

We are so glad you enjoyed working with Nathan at Motor Mile Ford! Thank you for your business and five-star review.

July 23, 2024

Friendly very knowledgeable this made 4 vehicles we have purchased from this dealership over the last 10 years More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy marshal
Jul 24, 2024 -

Motor Mile Ford responded

Fred, thanks for your continued trust in Motor Mile Ford! We're delighted to hear about your positive experiences over the years. Enjoy your new vehicle!

July 18, 2024

Brendan was very helpful and easy to work with. He was respectful and explained the deal in every way. More

by William.basham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Basham
Jul 19, 2024 -

Motor Mile Ford responded

We're delighted to hear that Brendan provided such helpful and respectful service at Motor Mile Ford. Thanks for sharing your positive experience!

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