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Motor Mile Ford

Christiansburg, VA

Overview
Reviews
Vehicles
4.7
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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2257 Roanoke St

Christiansburg, VA

24073

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Showing 836 reviews

May 09, 2023

Not real concerned about customer loyalty! Does not understand what express service means to a customer, doesn’t seem to care about the customer. More

by srichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Altizer
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May 09, 2023 -

Motor Mile Ford responded

We apologize for falling short of your expectations here. We understand how valuable your time is and it's always our intention to provide quick service and attentive care. We would love to learn more about your experience so that we can make improvements going forward. Please give us a call when you have a moment. Thank you, Customer Relations – cr@shelor.com

April 22, 2023

Dealership was friendly and got me in right away. They also gave me a ride home More

by twins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Don
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Apr 24, 2023 -

Motor Mile Ford responded

Thank you for the review! We appreciate your business and hope to see you back at Motor Mile Ford!

April 19, 2023

The service was professional an friendly from arrival to departure. David made sure everything was taken care of before he released my car to me. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 20, 2023 -

Motor Mile Ford responded

Hi John, we are delighted to hear that you had a great experience with us at Motor Mile Ford and that David provided you with excellent care. Thank you for taking the time to leave us a five-star review!

April 14, 2023

Tim was awesome told me all options in truck was very helpful with any questions More

by Terri.Robertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Tiffany
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Apr 19, 2023 -

Motor Mile Ford responded

Thank you for the review, Terri! We are so glad to hear that Tim delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Motor Mile Ford!

Apr 20, 2023 -

Terri.Robertson responded

Have a little vibration in steering wheel checked tires all 35 not that

April 14, 2023

I was a good experience there be back there next time oil need change are time to trade vehicle More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Apr 19, 2023 -

Motor Mile Ford responded

Thanks for the 5-star feedback, John! We look forward to assisting you again down the road.

April 07, 2023

Very nice and was very helpful in selecting a truck as well as being informative about the process More

by Benphillips372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 18, 2023 -

Motor Mile Ford responded

Thank you for reviewing us, Ben! We appreciate your business and hope to see you back at Motor Mile Ford!

April 05, 2023

I am always happy with Stacy. She takes good care of me and my car. My car was fixed and returned to me earlier than expected! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy, the lady who brought my car up...don't know her name but she was very nice.
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Apr 05, 2023 -

Motor Mile Ford responded

Karen, thank you for the review! We are so glad to hear that Stacy delivered such a successful service experience. Drive safely, and we hope to see you back again at Motor Mile Ford!

March 30, 2023

They were very courteous and answered all my questions. The salesman made sure I knew how to operate all the accessories. More

by grcassady01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Howard
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Mar 30, 2023 -

Motor Mile Ford responded

Thanks for working with the Motor Mile Ford team! We hope you enjoy the new ride!

March 28, 2023

My Explorer was repaired in a timely manner and the service department were great to work with More

by Turnerman99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Turner
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Mar 29, 2023 -

Motor Mile Ford responded

Thank you so much for your glowing review! We are happy to see that you had a wonderful service experience!

March 24, 2023

We experienced a problem with our 2019 Ford Expedition on the way home to Texas and stopped at Shelor Motor Mile to have it checked out. Even though they were very busy and obviously we didn’t have an appoin More

by RHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Biggs
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Mar 24, 2023 -

Motor Mile Ford responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Nathan and the Motor Mile Ford team. Drive safely in your 2019 Ford Expedition, and we hope to see you back again down the road!

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