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Motor City Buick GMC

Bakersfield, CA

4.3
584 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 584 reviews

October 05, 2023

They have the best people in the west very friendly respectful knowledgeable will recommend family and friends no questions asked More

by duenas248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Book, Lynn Freeze, Tony R
Oct 06, 2023 -

Motor City Buick GMC responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jimmy Sisneros - General Manager

October 03, 2023

Jason and his team are very knowledgeable and professional. The treat you like your the only customer even though they are very busy. More

by Meddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 05, 2023 -

Motor City Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Jimmy Sisneros - General Manager

September 13, 2023

The service man was very friendly and professional. He got me right in And I got a call when Car was ready More

by Pwilder7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 15, 2023 -

Motor City Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Seth Long | Service Manager

September 03, 2023

Very very reliable and trustworthy dealership with kindness and knows what they are talking about. Thank you so much and I really appreciate it More

by Jin Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Sisneros, Christian Patrick
Sep 05, 2023 -

Motor City Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Jimmy Sisneros - General Manager

August 29, 2023

Payton was on it! ! Fast and easy service couldn’t be any happier thank you! More

by miguelnike17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton
Aug 30, 2023 -

Motor City Buick GMC responded

Thank you so much! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. Sincerely, Seth Long | Service Manager

August 25, 2023

I enjoy peace of mind with trusted services from GMC quality at its best.highly recommend GMC Motor City. More

by ParaCove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Jeremy, Carlos
Aug 28, 2023 -

Motor City Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Seth Long | Service Manager

August 25, 2023

Rick Gonzales was excellent on showing me the bells and whistle’s of new Sierra. Very pleased with his professionalism More

by tony.figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales
Aug 28, 2023 -

Motor City Buick GMC responded

Thank you so much for the wonderful compliments, Tony! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. I hope you enjoy your new Sierra and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Jimmy Sisneros - General Manager

August 21, 2023

Christian Guerrero was excellent, I would recommend to family and friends. He showed more professionalism than from Three-way Chevrolet, I would never buy Three-way Chevrolet. More

by j8542nr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Aug 23, 2023 -

Motor City Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Christian. Please let me know if I can do anything further to help. Sincerely, Jimmy Sisneros - General Manager

Aug 26, 2023 -

j8542nr responded

Everything was great

Aug 26, 2023 -

j8542nr responded

Great

August 14, 2023

Pete Garcia has been our salesman for years and always provides us with the best service. We would never deal with anyone else but Pete. Even when there is a service issue he goes above and beyond to foll More

by Preston Wahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Garcia
Aug 16, 2023 -

Motor City Buick GMC responded

Preston, thank you for your loyalty to our dealership and for taking the time to write this review. Pete’s excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Jimmy Sisneros - General Manager

August 12, 2023

Fourth vehicle I have purchased from Motor City. Would buy again from them and more. More

by bartp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Arias and Christian Patrick
Aug 15, 2023 -

Motor City Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Jimmy Sisneros - General Manager

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