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Motor City Buick GMC

Bakersfield, CA

Overview
Reviews
Vehicles
4.3
597 Reviews
Call Dealership (661) 735-4976
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3101 Pacheco Road

Bakersfield, CA

93313

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Showing 597 reviews

December 05, 2023

Motor city has been very good to me get my truck in and out i thank you guys very much More

by huntmehair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parole
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Dec 06, 2023 -

Motor City Buick GMC responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Seth Long | Service Manager

December 05, 2023

Great experience, and great deal. Jose Vasquez I thank you for your help and knowledge! More

by deleta67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vasquez
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Dec 06, 2023 -

Motor City Buick GMC responded

Thank you for sharing your feedback about your experience. I'm glad to hear that Jose found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, Jimmy Sisneros - General Manager

December 04, 2023

Very courteous and professional customer service. The process from beginning to end was fluid with no issues. My service advisor Richard Garza was knowledgeable, friendly, and a pleasure to work with More

by jwfarleyssg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Garza
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Dec 05, 2023 -

Motor City Buick GMC responded

Thank you for the awesome feedback! You're right, Richard is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Seth Long | Service Manager

November 25, 2023

We had great service, great hospitality and very polite interactions with all staff. Overall a pleasant experience buying a vehicle. Both parties got a good deal. More

by vanner73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 28, 2023 -

Motor City Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jimmy Sisneros - General Manager

November 23, 2023

The dealership treated me very very well and my salesman Christian was top-notch! I will definitely go back next time. I’m in the market for a vehicle and look Christian up. More

by allanmccostlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian - salesman
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Nov 25, 2023 -

Motor City Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Christian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jimmy Sisneros - General Manager

November 08, 2023

I was impressed with the amount of inventory and the knowledge in the vehicles the had on stock. More

by Jendiben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Perez
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Nov 09, 2023 -

Motor City Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jimmy Sisneros - General Manager

November 02, 2023

The people and the service are always the best. I highly recommend them they do great work!! More

by wbtape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger at body shop and Ruben at service
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Nov 03, 2023 -

Motor City Buick GMC responded

Hello, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jimmy Sisneros - General Manager

October 29, 2023

Good customer service worker on everything in needed got me taken care of without a question More

by stevenbee96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar v
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Oct 31, 2023 -

Motor City Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Steven. Sincerely, Jimmy Sisneros - General Manager

October 23, 2023

Martin Mendoza was AMAZING. He worked very hard to get me exactly the car I wanted. He was extremely patient; I must have emailed him at least 15 times. I would definitely More

by sunnytlt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Mendoza
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Oct 25, 2023 -

Motor City Buick GMC responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Martin is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you or your husband have any questions, please do not hesitate to come see us. Sincerely, Jimmy Sisneros - General Manager

October 20, 2023

Payton was a great salesman. We were on the hunt for a specific truck and he went above and beyond to find the vehicle and get us in and out in a matter of hours. More

by Alby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton Cagle
Report | Print
Oct 23, 2023 -

Motor City Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Alby! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jimmy Sisneros - General Manager

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