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Motor City Buick GMC

Bakersfield, CA

4.3
584 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 584 reviews

February 02, 2024

This is for the collision department. They took care of my vehicle with much care and consideration. The gentleman that always talked to me was very kind and understanding. They kept me u More

by fess.mad65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Feb 05, 2024 -

Motor City Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Seth Long | Service Manager

February 01, 2024

Dealing with Jay Ramos was a smooth process. Jay delivered the car to us which was 2 hrs away from them. More

by munchyc727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Ramos
Feb 02, 2024 -

Motor City Buick GMC responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Jimmy Sisneros - General Manager

January 31, 2024

Friendly, professional and quick service. Dry comfortable waiting room. Every time I go in for service it is always quick. Kudos to Ruben Hernandez. More

by tommy.torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Feb 01, 2024 -

Motor City Buick GMC responded

I appreciate your input, Tommy. I'm glad to hear that you are consistently impressed with the service we offer here at Motor City Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Seth Long | Service Manager

January 18, 2024

Motor City GMC has always gone out of their way to make new car purchases simple. I’ve bought 7 vehicles from them and will continue to do so. More

by Jasonlee7577
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Del Rosario, Andy Merino
Jan 20, 2024 -

Motor City Buick GMC responded

Jason, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jimmy Sisneros - General Manager

January 15, 2024

After finding the vehicle we wanted on-line, we applied for a car loan through our bank and we were pre approved Orlando, the sales person, reacheche out to us. He was very informative about the truck and More

by mali831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales:Orlando Torres , Finance: Dario
Jan 21, 2024 -

Motor City Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Orlando was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Jimmy Sisneros - General Manager

January 15, 2024

Excellent service every time I bring my vehicle thanks I always bring my issues to be serviced here, More

by anthonylouisamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rosales
Jan 21, 2024 -

Motor City Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again in the future! Sincerely, Seth Long | Service Manager

January 14, 2024

Kris Hansen is one of the best people to work with. His professionalism and sense of urgency to get the vehicle purchase complete surpasses all expectations. More

by nickstags92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Hansen
Jan 16, 2024 -

Motor City Buick GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Kris and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jimmy Sisneros - General Manager

January 13, 2024

I’ve been taking my vehicle in for three years for routine oil, changes and tire rotation. The service is excellent. I’ve had the recommended maintenance done during that sequence of service visits. I More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rosales
Jan 16, 2024 -

Motor City Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Marv. Sincerely, Seth Long | Service Manager

January 13, 2024

Tony, Hallie , and team are great to deal with when my vehicles need to be repaired More

by mike.hay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Richardson Hallie Friday
Jan 16, 2024 -

Motor City Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Hallie and Tony were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Seth Long | Service Manager

January 03, 2024

GMC does a great job of servicing my vehicle. Quick and rates are comparable. I trust them servicing my car More

by kandymann34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 04, 2024 -

Motor City Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Seth Long | Service Manager

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