Motor City Buick GMC
Bakersfield, CA
Filter Reviews by Keyword
By Type
Showing 585 reviews
Hassle Free Experience Honesty and integrity are very important to me and that is what I received at Motor City when I leased a 2018 GMC Yukon Denali. Honesty and integrity are very important to me and that is what I received at Motor City when I leased a 2018 GMC Yukon Denali. More
Service Department got me in and out quickly I notified the service department immediately when I noticed my left brake was going out. It had me wondering badly but I was stuck out of town and no I notified the service department immediately when I noticed my left brake was going out. It had me wondering badly but I was stuck out of town and nothing I could do. I was forced to leave a message as no one picked up. I notified my Salesman (Christian Patrick) who immediately got me attended to. Informed me to bring it in as soon as I get back into town. I did arrive to the dealership as soon as I arrived back. Jeremy Beck, Service Advisor immediately came out to greet me and took pictures of my truck. I showed him what I was dealing with and explained to him my other pad was well over 70%. I only had 16,045 miles on my truck and I felt it was the Brake Caliper went bad on my driver side front wheel. They immediately reacted and had taken my truck back and had a Senior Tech inspect the brakes. They stated it would be covered under warranty as the Brake Caliper was defected. I appreciate the Brake job and Christian Patrick and Jeremy's help. They exceeded my expectations. I would work on the answering system machine. I should have to leave a message and wait to be called back. I never did get a call back but I assume that is because I took the initiative to call my sales man and I brought my truck in. More
Charged for extra oil On a reasent appointment for a scheduled oil change I feel I was over changed ! It has always been the same price but not this time! Approximately 14. On a reasent appointment for a scheduled oil change I feel I was over changed ! It has always been the same price but not this time! Approximately 14.00 more this time I was charged for 9 quarts of oil ! The last 4 or 5 oil changes it took 8 quarts! Where did the 9th quart go ? Not very HAPPY with gmc service !!!! More
Very good experience Jason took real good care of me. Also answered all the questions I had! Everyone was very friendly and respectful... I will be back for my next servic Jason took real good care of me. Also answered all the questions I had! Everyone was very friendly and respectful... I will be back for my next service. More
Excellent service Dealership worked with me and my budget without any hesitation. Also fixed some small details on the vehicle i purchased without extra charges. Overal Dealership worked with me and my budget without any hesitation. Also fixed some small details on the vehicle i purchased without extra charges. Overall great experience with them and Nick and Carlos who helped me with my purchase More
Buying a new Acadia I had a good experience buying a new car with Brett Kieke as my salesman. Very knowledgeable, professional. very courteous and listened to what I wa I had a good experience buying a new car with Brett Kieke as my salesman. Very knowledgeable, professional. very courteous and listened to what I was really looking for in a car. The rest of the gentlemen I worked with, Santos Martinez and Steve Smith were top notch as well. More
New truck We've always received very good customer service here. We tell all of our friends to shop here because of the way that we are treated. We've always received very good customer service here. We tell all of our friends to shop here because of the way that we are treated. More
Friendly, professional & painless, I'm a return costumer from 2 years ago, I'm very happy so again I'm back esp cause good product knowledge good deals & Freindly professional Sales & I'm a return costumer from 2 years ago, I'm very happy so again I'm back esp cause good product knowledge good deals & Freindly professional Sales & Service Dept. I'll be back More
Services Anytime I call the staff/Services has always been great. Staff is always helpful and friendly. I would recommend GMC anytime. Thank you GMC staff Anytime I call the staff/Services has always been great. Staff is always helpful and friendly. I would recommend GMC anytime. Thank you GMC staff More
Exceptional sales department This is our second car bought from Motor City in 5 months and the experience we have had has been more than exceptional. When we bought our Buick Encl This is our second car bought from Motor City in 5 months and the experience we have had has been more than exceptional. When we bought our Buick Enclave I told Kieke " see you when we are ready for a new truck" as my wife and I agreed we we no longer going anywhere else. More