Motor City Buick GMC
Bakersfield, CA
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Always good Fast an friendly service, good price, I've been using Jason Book for quite sometime and he always takes care of me. Even when I call at the last minut Fast an friendly service, good price, I've been using Jason Book for quite sometime and he always takes care of me. Even when I call at the last minute he gets me in and out which is perfect due to the business I'm in. More
Excellent no pressure from the staff On November 4th I walked into the Dealership with the intent to purchase a new GMC 2500 Diesel Truck. That is were I met Mr.Ayoub and within a few min On November 4th I walked into the Dealership with the intent to purchase a new GMC 2500 Diesel Truck. That is were I met Mr.Ayoub and within a few minutes I knew that he was the perfect match to help me find my Truck. I felt no pressure and Sami knowledge of the Trucks I looked at blew me away. I selected the Truck and my Wife and I loved it. I signed paperwork the next day and broyght tge Rruck home. Thank you Sami and the Motor City Management. More
Trade in/purchase Frank was an effective listener who was able to deliver on his word, complete transparency. Great on sales without the hassle and empty promises. I wi Frank was an effective listener who was able to deliver on his word, complete transparency. Great on sales without the hassle and empty promises. I will be referring potential clients to him. More
Electrical failure on I-5 Our Yukon’s electrical system failed on I-5 30 Miles West of Bakersfield- AAA towed our vehicle to Motor City GMC at 9PM. Sami Yyoub stayed late - op Our Yukon’s electrical system failed on I-5 30 Miles West of Bakersfield- AAA towed our vehicle to Motor City GMC at 9PM. Sami Yyoub stayed late - opened the security gates and placed our vehicle in a secure compound to await Service Dept attn in the morning. He then drove us to a nearby Motel. He was professional and friendly throughout. In the morming a series of phone calls were exchanged with Jason in Service keeping us abreast of his efforts to locate a new alternator. By late afternoon he completed the repair and sent us on our way. Outstanding service by all Motor City personnel- especially Sami & Jason. Your dealership deserves high praise. Thanks for getting us on our way to successfully end a long 3 day journey from Seattle to Palm Desert. You’re the best!! More
Oil change and tire rotation I am at a point where I think I am going to Take my truck elsewhere for service. The last time I was there they were done I. Thirty minutes so I do I am at a point where I think I am going to Take my truck elsewhere for service. The last time I was there they were done I. Thirty minutes so I don't believe they did the multi point inspection or rotated my tires, the pressure was different in all four tires. Yesterday I was there for the same thing and again they tire pressure was different on all four of the tires. They told me I needed a new air filter, I told them I would change it myself so they didn't note in on my paperwork. So I don't know if it's cabin filter or motor. The mechanics need to stop pencil whipping the paperwork. And pay attention to detail as we say in the Army. More
Quick Service! 60 Bucks for an Oil Change ! They must employ illegal Rocket Scientists!! But it did include a tire rotation and a minimal car wash with lots of water 60 Bucks for an Oil Change ! They must employ illegal Rocket Scientists!! But it did include a tire rotation and a minimal car wash with lots of water spots left on the windows and mirrors More
Perfect Great overall experience. Peter Garcia is the best very easy to work with and got me the car I wanted. I highly recommend Peter Garcia and Motor City Great overall experience. Peter Garcia is the best very easy to work with and got me the car I wanted. I highly recommend Peter Garcia and Motor City. More
Excellent customer service Every employee was very courteous and helpful. I appreciate the shuttle service. The drivers are very nice and they call with an estimated time. Thank Every employee was very courteous and helpful. I appreciate the shuttle service. The drivers are very nice and they call with an estimated time. Thank you More
2017 Jeep Grand Cherokee purchase I received a quote based on an add I found on autotrader for a 2017 Jeep Grand Cherokee limited. When I arrived I learned the price was incorrect as w I received a quote based on an add I found on autotrader for a 2017 Jeep Grand Cherokee limited. When I arrived I learned the price was incorrect as was listed. It was substantially higher. Greg and his team did a phenomenal job to get a price that worked for my budget. They went the extra mile! Would definitely return to these guys for another vehicle! More
Service , Great service got me in and out on time which is real important to me. I would recommend my friends and family to GMC motor city , Great service got me in and out on time which is real important to me. I would recommend my friends and family to GMC motor city More