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Motor City Buick GMC

Bakersfield, CA

4.3
584 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 584 reviews

May 17, 2024

Motor City and sales representative Rick Gonzalez always makes the buying experience fast and efficient. More

by DanW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez
May 20, 2024 -

Motor City Buick GMC responded

Thank you, Dan, for your kind words about our dealership and Rick. I strive to make the buying experience fast and efficient for all our customers. I appreciate your feedback and look forward to seeing you again in the future. Drive safely! Sincerely, Jimmy Sisneros - General Manager

May 15, 2024

Our sales man was very thorough with information on the car we we’re looking for & thorough on explaining the process of financing More

by Manuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Valdez
May 17, 2024 -

Motor City Buick GMC responded

Thank you, Manuel, for sharing your experience with us at Motor City Buick GMC! I'm delighted that our sales team provided detailed information on the car you were interested in and explained the financing process thoroughly. If you have any more questions or need further assistance, feel free to contact me. Sincerely, Jimmy Sisneros - General Manager

April 25, 2024

Love my GMC truck but loathe having to take it in to Motor City GMC for service. Every service writer has been very personable in the 15 years I have been buying GMC trucks. Sadly, per an unnamed servic More

by Maury Gallagher
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Jimmy
Apr 26, 2024 -

Motor City Buick GMC responded

Thank you for providing us with this feedback, Maury. At Motor City Buick GMC, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Sincerely, Seth Long | Service Manager

April 20, 2024

Very knowledgeable and straightforward with my needs, courteous and respectful. It was an enjoyable experience More

by pvanasen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hanson
Apr 23, 2024 -

Motor City Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jimmy Sisneros - General Manager

April 14, 2024

Ryan Benak is the best person to ask for. He is not the “typical” salesperson. He went out of his way to find me the best truck for me but the best deal for my budget. Thank you Ryan! I love More

by Kelly K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Benak
Apr 16, 2024 -

Motor City Buick GMC responded

Congratulations on your recent purchase, Kelly! At Motor City Buick GMC, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. I hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Jimmy Sisneros - General Manager

April 09, 2024

Very good dealer fast friendly service they helped me get the truck i wanted the process was smooth i definitely recommend this dealer ask for jorge rojas he will get you what you are looking for. More

by Aguilera.joshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
Apr 11, 2024 -

Motor City Buick GMC responded

Thank you for taking the time to write this 5-star review, Joshua. I strive to provide courteous service to all our guests and I am glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Jimmy Sisneros - General Manager

April 01, 2024

The bumper to bumper warranty to cover three years or 36,000 miles is a fake sales tool. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Garza
Apr 02, 2024 -

Motor City Buick GMC responded

Thank you for sharing this review with us, Bill. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jimmy Sisneros - General Manager

March 30, 2024

Had an excellent customer service Juan navarete was an extremely helpful. Got a new at4 gmc and so far I love it. They have a huge selection of vehicles More

by Armandocamacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan navarete
Apr 02, 2024 -

Motor City Buick GMC responded

Thank you for leaving us this great review, Armando! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jimmy Sisneros - General Manager

March 30, 2024

Great work from sales associate. Great value of product. Very good attitude of those involved. More

by onrydan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick
Apr 02, 2024 -

Motor City Buick GMC responded

Dan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jimmy Sisneros - General Manager

March 28, 2024

Motor city was able to do the repairs on my 2003 H2 Hummer , but the cost was expensive, so if you are ready to spend about twice as much as an independent shop , Motor city is your place More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 29, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Seth Long | Service Manager

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