Motor City Buick GMC
Bakersfield, CA
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Great customer service, friendly and kept me informed on the status of my service. Remembered who I was and what my needs were. Greeted me with a handshake and a smile all three times I saw him. the status of my service. Remembered who I was and what my needs were. Greeted me with a handshake and a smile all three times I saw him. More
I received great service from Luis. He communicated with my insurance adjuster throughout the process and kept me informed. My car was repaired and looks great! my insurance adjuster throughout the process and kept me informed. My car was repaired and looks great! More
my experience with Bakersfield buick/gm was excellent! luis went the extra mile for me in purchasing my encore! I will definitely recommend this dealership to my friends! luis went the extra mile for me in purchasing my encore! I will definitely recommend this dealership to my friends! More
I have use them every time no need to go anywhere else they’re the best on my opinion. They’re professional and great service. With highly recommend to anyone they’re the best on my opinion. They’re professional and great service. With highly recommend to anyone More
Very welcoming, exceptional customer service experience! Made the buying process fairly easy. Did not spend the whole day there which is the norm for some places. All questions were given an honest respons Made the buying process fairly easy. Did not spend the whole day there which is the norm for some places. All questions were given an honest response. Thank you! More
I can definitely see why this dealer is so well rated. I filled out an online inquiry about one of their used vehicles and someone there replied within 15 minutes. Nick Vallejo was incredibly knowledgea filled out an online inquiry about one of their used vehicles and someone there replied within 15 minutes. Nick Vallejo was incredibly knowledgeable, patient, responsive and definitely not the stereotypical used car sales person that most people get so squeamish about. He was very straight forward, a great listener, and worked with me to get the best price possible for my trade in. The dealer provided the most detail on the vehicle I was interested in, the best photos, and the vehicle looked like new after they got done detailing it. All in all the experience was totally worth me traveling 7 hours in the car to get there and back as they left nothing to be desired. I will definitely be referring them in the future. Thanks, Nick! More
Motor city GMC covered cost of rental car after not recognizing that I had made appointment for service 11-21-19. Reasons for service partially fixed. Problem with blue tooth not fixed. May be cell ph recognizing that I had made appointment for service 11-21-19. Reasons for service partially fixed. Problem with blue tooth not fixed. May be cell phone and not truck computer system.Somewhat satisfied with service 11-22-19, but not 11-21-19. My 2014 Sierra has 72000 mile extended warranty with $200 deductible. Hardly worth extra cost. Hope nothing else goes wrong with truck and no more recalls. More
Mr Danny Smart was great he went out of his was to get us exactly what we were looking for. Everyone was so helpful and the purchase went smooth as silk exactly what we were looking for. Everyone was so helpful and the purchase went smooth as silk More