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Motor City Buick GMC

Bakersfield, CA

4.3
584 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 584 reviews

March 02, 2021

What an outstanding dealership! Greeted by, Peter Sanders, he helped us thru with ordering our new GMC 3500. Our salesman Greg F. made sure everything was satisfactory. The Browns. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg F. And Peter Saunders
February 23, 2021

Waited 30 Minutes for someone to assist me in purchasing a new truck. No one came over, but they did help another couple. I have made many purchases with GMC and never have I felt so disappointed. More

by Mharrison12
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one
February 15, 2021

I waited for 15 minutes b4 anyone spoke to me. The service writer was a total jerk; never smiled once, didn’t attempt to b friendly in any way. The cashier was WONDERFUL. Very friendly, very helpful!! More

by Snoopy2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was VERY helpful & very friendly
February 15, 2021

Lynn and Pedro went out of their way to help with my truck problem.!! They were awesome! As promised, Truck was repaired in a timely manner. More

by Bherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn, Pedro
January 26, 2021

The service performed was to clean out the sun roof drains on my 2006 Hummer H3 Have dealt with Emanuel before and again had an EXCELLENT customer service experience with him More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel 1043
January 20, 2021

Ryan Benak did a good job of looking up trucks we might be interested in and either showed them to us or gave us the info needed to look it up on-line. Very pleased with his performance. More

by Joneses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Benak
January 19, 2021

I was without my truck for over three weeks. Not the dealership fault GMC did not have a airbag sensor for my truck. The service advisor did a great job but Corporate dropped the ball on this and a cust More

by Ed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason and Greg
January 14, 2021

I have purchased the last 4 trucks I own at Motor City GMC. I really appreciate there honesty and effort to get me what I want. More

by dpunderhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Avevalo
January 05, 2021

Since this was my first service visit, I was a little nervous; I didn’t know what to expect. But it was super easy, and Ruben Hernandez, the service advisor I had, was wonderful. He put me at ease right More

by crico316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
January 05, 2021

Our rep was great called got us in and out quickly. Problem solved was excited to get my car back. Will call again. It was our first time using your service extremely pleased. More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carey
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