Motor City Buick GMC
Bakersfield, CA
Filter Reviews by Keyword
By Type
Showing 584 reviews
I had the thermostat change the car wasn’t ready on time it was a day late and they had absolutely zero coolant in it when they gave it back to me it was a day late and they had absolutely zero coolant in it when they gave it back to me More
Neris and Alex are the best. Took great care of us. We would definitely recommend this dealerships to all of our friends and family. They live up to their mission statement! Took great care of us. We would definitely recommend this dealerships to all of our friends and family. They live up to their mission statement! More
I Just want to express how thankful I am to have had Jose G Vasquez assist me with my third Vehicle purchase. Being that it was my third time, I already had an idea of what I was looking for. Jose G Vasquez G Vasquez assist me with my third Vehicle purchase. Being that it was my third time, I already had an idea of what I was looking for. Jose G Vasquez not only came in on his day off to assist me, but his customer service was beyond outstanding. He was very patient and had all the answers to my questions. He even made it happen with my credit score not being where I had imagined it was. I would definitely recommend Jose G Vasquez for your next vehicle purchase experience. Literally, he was just a text away. Thank you again Jose!!!! More
I’m unhappy that with the fact that even with an appointment it took two and a half hours for an oil change and tire rotation. I then had to return because the DEF had not been topped off. Then appointment it took two and a half hours for an oil change and tire rotation. I then had to return because the DEF had not been topped off. Then I was told I would have to leave my truck for several days to have the brakes checked. The truck has 20,000 miles on it and the brakes sound like there 15 years old. The fuel gauge doesn’t read correctly which is also unacceptable for a new truck and again was told I would have to leave it for several days for that issue to be looked at. So tell me what am I supposed to drive for the several days that an $85,000 dollar truck is sitting at your dealership? I thought GMC was supposed to be better quality More
Great experience! Due to inventory issues locally, I was coming from over 100 miles away, dealt with Ralph for over a week before getting to the dealership, and actua Due to inventory issues locally, I was coming from over 100 miles away, dealt with Ralph for over a week before getting to the dealership, and actually worked with him for the sale. Great communication throughout. Unlike every other dealer I had worked with, no dealer addons or markups. F&I was a breeze, with no pressure. Thank you Ralph, and Motor City! Will come see you guys again. More
Nick was great! Quick to respond, knowledgeable, and nice. Not at all like the typical car salesmen. This positive experience was definitely worth the 3.5 hour drive Quick to respond, knowledgeable, and nice. Not at all like the typical car salesmen. This positive experience was definitely worth the 3.5 hour drive. We highly recommend Motor City Buick GMC More
My experience with GMC was excellent. They were able to fix my car. The work was fast and the employees were friendly and professional. I will use them again and recommend them to others They were able to fix my car. The work was fast and the employees were friendly and professional. I will use them again and recommend them to others!!!! More