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Motor City Buick GMC

Bakersfield, CA

4.3
596 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 596 reviews

January 21, 2025

great dealership. My5th vehicle from this store. always professional and helpful. salesman was top notch. More

by TALLANTJIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex soto
Jan 22, 2025 -

Motor City Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Motor City Buick GMC and are thrilled to hear that you've had such positive experiences with us while purchasing your fifth vehicle. Our team strives to provide top-notch service, and we’re glad to know our professionalism and helpfulness stood out to you. We look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

January 19, 2025

I had a great experience, at motor city used cars. I had been looking for a good used car for my daughter for weeks, but wasnt able to find anything dependable. So i had made my way to Motor city GMC More

by olsen.almart50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Musleh
Jan 20, 2025 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Motor City Buick GMC and that Mark was able to assist you in finding a dependable used car for your daughter. Your satisfaction means a lot to us. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Jimmy Sisneros - General Manager

January 17, 2025

Motor City GMC and Melinda Medlock provided me with excellent service! Melinda went out of her way to take care of my service needs and to help me with other issues I wasn’t aware I needed. She helped More

by Klas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Medlock
Jan 18, 2025 -

Motor City Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Melinda provided you with excellent service at Motor City Buick GMC. It's great to know she went above and beyond to assist with your service needs and ensured you got the best price. We appreciate your support, and we look forward to seeing you again! Sincerely, Seth Long | Service Manager

January 07, 2025

Kept me informed as to progress was fixed completely very satisfied will keep having my car Devi card there More

by Dptygene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben hernandes
Jan 08, 2025 -

Motor City Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you are satisfied with the service you received at Motor City Buick GMC. Keeping you informed and ensuring your vehicle is fixed completely is our priority. We appreciate your trust in us and look forward to seeing you again for any future needs! Sincerely, Seth Long | Service Manager

December 30, 2024

Very inconsiderate. Left no gas, barely made it to gas station. Didn’t wash the car. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 02, 2025 -

Motor City Buick GMC responded

Thank you for sharing your experience with us. I understand your concerns, and I appreciate your feedback regarding the fuel level and the car wash service. At Motor City Buick GMC, I strive to provide a service that meets our customers' expectations, and your input helps us improve. If you have further concerns or would like to discuss this more, please feel free to reach out to me directly. I value your feedback and hope to serve you better in the future. Sincerely, Seth Long | Service Manager

December 25, 2024

Left my car didn’t hear from them had called said they forgot about car. More

by Batman53andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Dec 27, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand your concerns about your vehicle's status. I appreciate you bringing this to my attention, as we strive for high standards at Motor City Buick GMC. Please feel free to reach out directly so I can assist you further and ensure you receive the service you deserve. Sincerely, Seth Long | Service Manager

December 24, 2024

The team at Motor City GMC was great. They were patient and worked with me to find the right vehicle. The negotiation process was fair and I left with the vehicle I wanted at a payment wi More

by jdprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
Dec 26, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Motor City Buick GMC was able to assist you in finding the right vehicle and that you felt comfortable with the negotiation process. We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Jimmy Sisneros - General Manager

December 19, 2024

Tony and his people always do a great job servicing my jeep! They go above and beyond! More

by Aprylfaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Dec 21, 2024 -

Motor City Buick GMC responded

Thank you so much for your fantastic review! We’re thrilled to hear that Tony and our team at Motor City Buick GMC are consistently providing great service for your Jeep. Your kind words motivate us to continue delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

December 17, 2024

Was a quick visit for all the done. Just didn’t get a call soon as it was done. More

by Jserna2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Dec 19, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I understand that the communication regarding the completion of your service could have been improved. We appreciate you choosing Motor City Buick GMC for your needs and will certainly consider your comments to enhance our service. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better next time! Sincerely, Seth Long | Service Manager

December 12, 2024

Keep up the good work. Jose L, thank you God bless you. Happy holidays. To More

by iaguilar75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose L
Dec 13, 2024 -

Motor City Buick GMC responded

Thank you for your kind words and support! I truly appreciate your feedback and wish you happy holidays as well. I look forward to serving you again at Motor City Buick GMC! Sincerely, Jimmy Sisneros - General Manager

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