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Mossy Toyota - Service Center

San Diego, CA

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50 Reviews

50 Reviews of Mossy Toyota - Service Center

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October 05, 2017

Toyota PB I went into Toyota to ask some questions about my new car. The salesman Keoni was very friendly and helpful. I enjoyed his excitement. Thank you for t More

by Anabeafayt808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keoni Grundhauser
Oct 06, 2017 -

Mossy Toyota responded

Thanks for the rating and sharing your experience with Keoni. We appreciate your choosing Mossy Toyota! Warmly Karla Dutt Customer Relations Manager 858 964 2013

September 29, 2017

Perfect Great service. Very nice. Everyone at mossy has treated us with respect throughout the whole process. I would recommend Mossy Toyota to anyone looking More

by Daniel49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Sep 29, 2017 -

Mossy Toyota responded

We sure appreciate this Daniel49. Nothing makes us more pleased than knowing you would recommend Mossy Toyota. We appreciate you as our customer. :) Happy Driving! Best, Karla Dutt Customer Relations Manager

September 29, 2017

Excellent Service I always come here for my Prius maintenance services. They have best costumer service from start to finish. They tell you what you should know and wha More

by Makofam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
Sep 29, 2017 -

Mossy Toyota responded

Thank you so much for the feedback. Brian understands how extremely valuable your time is and not to waste it, so he will be excited to see that he left a positive impression with you. Thanks so much for being part of the Mossy Family. Warmly Karla Dutt Customer Relations Manager 858 964 2013

September 29, 2017

Great service every time I drop by Ken always takes the time to explain the scheduled service needs and the results of all inspections. I trust him and the service team and have no hes More

by Kerrythompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Mossy Toyota responded

Ken will be so happy to know he furnished you with the level of care you deserve each and every time you visit Mossy Toyota. We love having you as our customer and look forward to your next visit. Best, Karla Dutt Customer Relations Manager

September 26, 2017

Super fast and efficient! Service Department Review Only: So I scheduled my big 20k service today thinking I would have a couple hours of waiting around to do. I was actuall More

by Alyssa
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Wow! This is fantastico!! Thanks for sharing your experience. This is the type of service you deserve each and every time. Thank you for being part of the Mossy Family. Best, Karla Dutt Customer Relations Manager 858 964 2013

September 25, 2017

Excellent customer service Thank you Jeremy S and David for taking care of me and my 4runner recently. I had to have it towed in after it was smoking after a short trip to work. More

by emogeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

Hi Emogeno: Jeremy and David will be thrilled to see they came through for you. They both love to go above and beyond for their customers. Thank you for choosing Mossy Toyota for your 4Runner needs and we hope you have a Wonderful Birthday year!! Best, Karla Dutt Customer Relations Manager 858 964 2013

September 23, 2017

The best dealership in town At Mossy Toyta they always make me feel number one, VIP SERVICE ! Brian Robitaille is my favorite maintenance advisor five stars for him, thanks a lot More

by Bella Toyta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Mossy Toyota responded

We appreciate the review. Brian will be so happy to know he earned 5 stars from you. Thanks for being our special customer! Best, Karla Dutt Customer Relations Manager 858 964 2013

September 21, 2017

An excellent experience Ken couldn't have been easier to work with. He is both kind, knowledgeable, honest and thorough. Mossy has always done quality work. I've never experi More

by SilverSurferPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2017 -

Mossy Toyota responded

Thank you for the feedback SilverSurferPrius! Ken definitely goes above and beyond for his customers and providing World Class Service is our #1 priority. Thank you for choosing Mossy Toyota and we look forward to seeing you next time.

September 18, 2017

Best customer service Been coming to this dealership for only a year but I would not go anywhere else. Coming in for any service on my car feels like I'm getting the VIP tr More

by Cdinh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Robitaille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Mossy Toyota responded

Hello Cdinh! This is music to our ears! Brian knows how to properly take care of his customers exceptionally well so your feedback is wonderful to hear. Thank you for choosing Mossy Toyota Karla Dutt Customer Relations Manager

August 14, 2017

Awesome service and the friendliest staff in town! I took my 4Runner to Mossy Toyota for its 20K mile serviced, and I was blown away! Everyone from service, to the store's managers were helpful, friend More

by Nicole480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Estes, Shad Blackburn, Andrew Stemple
Aug 14, 2017 -

Mossy Toyota responded

Hi Nicole480 - Wow! Thanks so much for the 5 stars! We sure appreciate having you has our customer and we LOVE having your doggie as our customer too! We are all dog and cat crazy over here! LOL..... We look forward to seeing you again soon. Best, Karla Dutt Customer Relations Manager 858 964 2013