Mossy Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 452 reviews
Great car buying experience Both the sales and finance guy helped make my car buying experience go as smooth as possible. Victor was real helpful and understood what I was lookin Both the sales and finance guy helped make my car buying experience go as smooth as possible. Victor was real helpful and understood what I was looking for since I was switching from a small car into an SUV. I was able to find a vehicle comparable and affordable to mine since I tend to be picky about my vehicle features. More
Super happy Our salesman was Beau DeClerq. Incredibly accommodating . He answered all our questions in a friendly manner. He never put the high pressure push on u Our salesman was Beau DeClerq. Incredibly accommodating . He answered all our questions in a friendly manner. He never put the high pressure push on us. He was a delight to deal with. After the sale he was still available to answer a wide array of questions. Our experience at mossy Nissan and with Beau couldn't have been better. More
Miracle workers Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson an Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson and he doesn't stop until you're in the car you want. Can't thank this guy enough, I feel truly blessed. Very hard to beat this dealerships service! More
Awesome Sales Consultant 100% Satisfied had an AWESOME Experience.😀THANKS to our Sales Consultant (Talal Attar)🖒 for assisting us in a Great purchase. A very polite and pati 100% Satisfied had an AWESOME Experience.😀THANKS to our Sales Consultant (Talal Attar)🖒 for assisting us in a Great purchase. A very polite and patient sales consultant. More
I really enjoy all my visits to mossy nissan Houston Texas,. As soon as i walk thru the door he welcome you with smile, if you have any questions and he doesn't know, he will follow up with you or the service ad As soon as i walk thru the door he welcome you with smile, if you have any questions and he doesn't know, he will follow up with you or the service advisor for any technical questions, he is always there for us. The finance dept Alfonso, His manager Johnny they all willing to help us in any way possible. please visit Victor Martinez and ask for him if you want VIP treatment. Ricardo Rios satisfied customer 2016. More
NEVER COMING BACK I will NEVER go back to Mossy for ANYTHING. These service guys are HORRIBLE. They have serious attitude problems. They let you stand around looking lo I will NEVER go back to Mossy for ANYTHING. These service guys are HORRIBLE. They have serious attitude problems. They let you stand around looking lost, scared to ask can I help you. Then when you go up to one ( God forbid he's not your advisor) they get an ATTITUDE. They are in serious need of more customer service training. I thought this was my go to place since I moved here, guess not. Gotta find somewhere else to go. More
Great team at Mossy Nissan I had a great experience with Mossy Nissan. My review is based on the people I came across during the whole process of my purchase. Been there a few t I had a great experience with Mossy Nissan. My review is based on the people I came across during the whole process of my purchase. Been there a few times but I have to say the front desk ladies are outstanding. Unfortunately I did not get their names. They had a very good attitude, professional and very helpful. Now, Beau, the sales person,was unbelievably outstanding. His professionalism and mannerism in general made me feel I was dealing with the right person for my purchase. Beau was so helpful - answered every question I had, be it technical or just general. He was also very patient throughout the process - did not make me feel like I was bothering him or something like that - because some people will make you feel like they are bothered one way or another. Also he did not push the sale on me - gave me total latitude to ponder on all info and choices I had on my plate. When it came to finally negotiating on the price, Harold Bailey helped a lot. Again Harold did all he could to explain pricing issues and took it upon himself to make sure we arrive at a price that was satisfactory to me and whatever documents were required were available. Just the right people to deal with. It can't get better than that. after the purchase, I sat with Chris Gee, who went over the warranty plans and was good. I just have to say, if I have to refer someone else I will refer them to Beau and Harold because they will just make your day! These guys are great! I give them a 100% thumbs up. More
Great Experience! I have purchased my vehicles through Nissan since i was 19 yrs old , in San Antonio,Tx. I am now 33. I recently moved to Houston and was having my Fro I have purchased my vehicles through Nissan since i was 19 yrs old , in San Antonio,Tx. I am now 33. I recently moved to Houston and was having my Frontier serviced at Mossy Nissan. I ran into an old friend from hugh school, at the dealership, who happened to be a salesman for Mossy Nissan, Willie Saunders. He immediately asked if I was being taken care of promptly and Welcomed me to Houston. This was my first time coming into the dealership since my move. He gave me his card and told me to call if I needed anything! Turns out a few months later i did! I was looking to trade in my Frontier and called to see if there were any deals going on for trade-in's. I called him on a Wednesday afternoon and by Friday morning i was in my new 2016 Nissan Altima!! Thanks Willie! I love it! More
Excelente servicio. Un buen servicio,y amabilidad,y buen trato. Armando flores fue de mucha ayuda para poder llevarme mi 2016 Nissan rogue. Gracias a el y a su equipo me Un buen servicio,y amabilidad,y buen trato. Armando flores fue de mucha ayuda para poder llevarme mi 2016 Nissan rogue. Gracias a el y a su equipo me voy muy contento,yo recomendare a mis amistades este lugar. More
Much Props to Mossy!! Mossy Nissan has the greatest customer service that I have ever seen or experienced at any auto dealership! I am no spring chicken. I had been going a Mossy Nissan has the greatest customer service that I have ever seen or experienced at any auto dealership! I am no spring chicken. I had been going around and around in circles dealing with Tom Peacock Nissan for an entire week. I made five separate trips to go to their location, which is over an hour away from my house, by the way. Only because they offered an astronomical deal that they knew they had no intention of EVER fulfilling.! They did not care about what I had going on in my life nor my frustration level bc they were already at work and they had nowhere else to be. I am actually surprised that no one has dropped a bomb over there. Stop playing with people. God gave me the inspiration to go to Mossy Nissan which is only 10 minutes from my home. Mossy Nissan took care of me in a few hours and I was in and out with my brand new 2016 Nissan Rogue Cayenne Red!! Whooop! Thank you to David Lim, Sidney Thomson, and Mark Panyard. They took great care of me from the front to the back! Love you guys, see you soon. 💋 More