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Mossy Nissan
Houston, TX
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 24, 2016
NEVER COMING BACK I will NEVER go back to Mossy for ANYTHING. These service guys are HORRIBLE. They have serious attitude problems. They let you stand around looking lo I will NEVER go back to Mossy for ANYTHING. These service guys are HORRIBLE. They have serious attitude problems. They let you stand around looking lost, scared to ask can I help you. Then when you go up to one ( God forbid he's not your advisor) they get an ATTITUDE. They are in serious need of more customer service training. I thought this was my go to place since I moved here, guess not. Gotta find somewhere else to go. More
by Latrice Severan
Employees Worked With
Jimmy
Helpful September 24, 2016
Miracle workers Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson an Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson and he doesn't stop until you're in the car you want. Can't thank this guy enough, I feel truly blessed. Very hard to beat this dealerships service! More
by Sk8drummer93
Employees Worked With
Melvin Watson, Chris Gee
September 24, 2016
Awesome Sales Consultant 100% Satisfied had an AWESOME Experience.😀THANKS to our Sales Consultant (Talal Attar)🖒 for assisting us in a Great purchase. A very polite and pati 100% Satisfied had an AWESOME Experience.😀THANKS to our Sales Consultant (Talal Attar)🖒 for assisting us in a Great purchase. A very polite and patient sales consultant. More
by Lsalazar79
Employees Worked With
Talal Attar
September 24, 2016
I really enjoy all my visits to mossy nissan Houston Texas,. As soon as i walk thru the door he welcome you with smile, if you have any questions and he doesn't know, he will follow up with you or the service ad As soon as i walk thru the door he welcome you with smile, if you have any questions and he doesn't know, he will follow up with you or the service advisor for any technical questions, he is always there for us. The finance dept Alfonso, His manager Johnny they all willing to help us in any way possible. please visit Victor Martinez and ask for him if you want VIP treatment. Ricardo Rios satisfied customer 2016. More
by Ricardo Rios
Employees Worked With
Victor Martinez, Johnny Pho, Alfonso Gutierrez
September 23, 2016
Great team at Mossy Nissan I had a great experience with Mossy Nissan. My review is based on the people I came across during the whole process of my purchase. Been there a few t I had a great experience with Mossy Nissan. My review is based on the people I came across during the whole process of my purchase. Been there a few times but I have to say the front desk ladies are outstanding. Unfortunately I did not get their names. They had a very good attitude, professional and very helpful. Now, Beau, the sales person,was unbelievably outstanding. His professionalism and mannerism in general made me feel I was dealing with the right person for my purchase. Beau was so helpful - answered every question I had, be it technical or just general. He was also very patient throughout the process - did not make me feel like I was bothering him or something like that - because some people will make you feel like they are bothered one way or another. Also he did not push the sale on me - gave me total latitude to ponder on all info and choices I had on my plate. When it came to finally negotiating on the price, Harold Bailey helped a lot. Again Harold did all he could to explain pricing issues and took it upon himself to make sure we arrive at a price that was satisfactory to me and whatever documents were required were available. Just the right people to deal with. It can't get better than that. after the purchase, I sat with Chris Gee, who went over the warranty plans and was good. I just have to say, if I have to refer someone else I will refer them to Beau and Harold because they will just make your day! These guys are great! I give them a 100% thumbs up. More
by DAdrie
Employees Worked With
Front desk ladies - great!, Beau De Clercq, Harold Bailey, Chris Gee
September 23, 2016
Great Experience! I have purchased my vehicles through Nissan since i was 19 yrs old , in San Antonio,Tx. I am now 33. I recently moved to Houston and was having my Fro I have purchased my vehicles through Nissan since i was 19 yrs old , in San Antonio,Tx. I am now 33. I recently moved to Houston and was having my Frontier serviced at Mossy Nissan. I ran into an old friend from hugh school, at the dealership, who happened to be a salesman for Mossy Nissan, Willie Saunders. He immediately asked if I was being taken care of promptly and Welcomed me to Houston. This was my first time coming into the dealership since my move. He gave me his card and told me to call if I needed anything! Turns out a few months later i did! I was looking to trade in my Frontier and called to see if there were any deals going on for trade-in's. I called him on a Wednesday afternoon and by Friday morning i was in my new 2016 Nissan Altima!! Thanks Willie! I love it! More
by Lgatica4
Employees Worked With
Willie Saunders, Chris Gee
September 23, 2016
Excelente servicio. Un buen servicio,y amabilidad,y buen trato. Armando flores fue de mucha ayuda para poder llevarme mi 2016 Nissan rogue. Gracias a el y a su equipo me Un buen servicio,y amabilidad,y buen trato. Armando flores fue de mucha ayuda para poder llevarme mi 2016 Nissan rogue. Gracias a el y a su equipo me voy muy contento,yo recomendare a mis amistades este lugar. More
by Ricardo 1980
Employees Worked With
Armando Flores, Mark Panyard, Chris Gee
September 23, 2016
Much Props to Mossy!! Mossy Nissan has the greatest customer service that I have ever seen or experienced at any auto dealership! I am no spring chicken. I had been going a Mossy Nissan has the greatest customer service that I have ever seen or experienced at any auto dealership! I am no spring chicken. I had been going around and around in circles dealing with Tom Peacock Nissan for an entire week. I made five separate trips to go to their location, which is over an hour away from my house, by the way. Only because they offered an astronomical deal that they knew they had no intention of EVER fulfilling.! They did not care about what I had going on in my life nor my frustration level bc they were already at work and they had nowhere else to be. I am actually surprised that no one has dropped a bomb over there. Stop playing with people. God gave me the inspiration to go to Mossy Nissan which is only 10 minutes from my home. Mossy Nissan took care of me in a few hours and I was in and out with my brand new 2016 Nissan Rogue Cayenne Red!! Whooop! Thank you to David Lim, Sidney Thomson, and Mark Panyard. They took great care of me from the front to the back! Love you guys, see you soon. 💋 More
by Sonya J Freeman
Employees Worked With
David Lim, Mark Panyard, Sidney Thomson
September 21, 2016
Great experience My first time purchasing a new vehicle and my first time at this dealership. I was able to get my vehicle that same day. My salesperson Beau was aweso My first time purchasing a new vehicle and my first time at this dealership. I was able to get my vehicle that same day. My salesperson Beau was awesome, Charlie and my finance manager were willing to negociate. It was overall a great experience, and I love my car. More
by Mariadays
Employees Worked With
Beau De Clercq, Mark Panyard
September 21, 2016
Great Customer Service My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about purchasing a vehicle. I knock on Mr. Kirchner office door and ask if I could share some concerns with him, he was very polite and genuine with the conversation. I have never met a General Manger at a dealership who had a great personality and was very polite. Thank you Mr. Kirchner for everything you did with my purchase. Even though Mr. Kirchner is the boss he never treated me as If I was nothing and that says a lot for his morality!!! Let me start by saying there is no other Nissan dealership that has great customer service, great prices, and make you feel like family when you walk through the door. This is my third vehicle from Mossy Nissan. I started to purchase a SUV from AutoNation Nissan in Katy but the Sales manger did not want to cooperate with me. They were very aggressive about me purchasing a vehicle. I explain what I wanted to pay and purchase but in reality they were trying to tell me how to spend my money. AutoNation doesn't have a variety of Nissan Murano like Mossy. I was never pressure once at Mossy when purchasing my vehicle. Mr. Watson, and Mr. Bailey explain everything to me very professional and way my option for me. I was even told to think about it unlike AutoNation who just wanted me to sign my name. If any one is looking for a Nissan dealership who cares about their customer please see Melvin Watson, and Harold Bailey at Mossy Nissan. You will not regret your experience there. I would like to thank the team from doing an amazing job with my Nissan Murano purchase!!!!!! You guys Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by TBrown
Employees Worked With
Melvin Watson, Harold Bailey, Alfonso Gutierrez, Mark Kirchner
