Mossy Nissan

In the right hands Mossy Nissan is just the best! Having bought 3 vehicles with them, I am always very pleased with the quality of Customer Service. I did my fair shar Mossy Nissan is just the best! Having bought 3 vehicles with them, I am always very pleased with the quality of Customer Service. I did my fair share of shopping around, but sorry Baker-Jackson, you guys just don't hold a candle to Mossy! I have always bought new and this time I looked at used, but the deal on the new was better than some of my Used options. I appreciate JD and his team for helping me pick out used vehicles, but I couldn't seem to walk away from the new 2017 Titan. It is a great-looking truck with everything that I need. In working with Harold Bailey, I was able to get the best deal, for my budget and trust that I am well taken care of. Mossy treats everyone like Family and they never forget who you are. Harold has been a part of each purchase over the years and always has a way to put you at ease! A big purchase should not be taken lightly and Mossy has always made it less stressful!! Thanks for everything Mossy! More

Awesome salesperson! On , Thursday March 23, I visited the dealership in search of a used.vehicle. My salesman, Melvin Watson, was super patient, polite and helpful. Buyin On , Thursday March 23, I visited the dealership in search of a used.vehicle. My salesman, Melvin Watson, was super patient, polite and helpful. Buying a car can.be tedious, however, Melvin made the process smooth. Way to go! More

Forever Customer-Honest Salesman!! From the moment I walked through the door, Melvin Watson treated me like I was his number 1 customer. He was very timely, responsive and knowledgeabl From the moment I walked through the door, Melvin Watson treated me like I was his number 1 customer. He was very timely, responsive and knowledgeable about my new vehicle and knew which avenue would fit me best! I am truly happy with the treatment I received. He didn't try to sale me on anything different, but gave me EXACTLY the vehicle I wanted. Melvin will be the only person I buy vehicles from! Melvin was very honest and straight to the point. My experience was great! He’s the best! More

Great Sales Man Thats Honest & Great Experience! I have been searching for a used car for about 2 months, and everytime I went to a dealership, I felt that the salesmen were not honest and just tryin I have been searching for a used car for about 2 months, and everytime I went to a dealership, I felt that the salesmen were not honest and just trying to make me buy a car by any means, this was not the case when I went to Mossy Nissan dealership. I met M.D. (Michel Delasse), and he was one of the most genuine and honest salesmen and just person in general I meant, he actually wanted to help me out instead of me helping him get a commission just like all other general salesmen. Also my car had a small issue the day after that could easily be fixed and Rafael Molina gladly said to come in and get it fixed at no cost, he was really great and told me that he will give me a ride to work and back and accommodate me as needed which I really appreciated. It was a really great experience and made me feel like I am buying a car from family. I most definitely recommend Mossy Nissan as an honest place to buy a car and more importantly recommend the best salesman I have dealt with. Rami More

Felt Like I Was Buying From Friends Who Had My Back I was already working with another dealer when Costco directed me to Mossy. Hend Elsherif (BDC rep) contacted me immediately, answered my questions a I was already working with another dealer when Costco directed me to Mossy. Hend Elsherif (BDC rep) contacted me immediately, answered my questions and told me she'd have a Costco-certified sales rep for me when I arrived. I didn't know, at the time, how lucky I was to get Melvin Watson! He was very knowledgeable, responsive to my questions (and, I had a lot), willing to move/talk at my pace (fast), always available (by text/email/phone), respectful and polite. All of that is important, but the extra touch is that he's fun, funny and became a friend in the ~7 hours I spent with him. We weren't far into the conversation before I trusted that he had MY best interest at heart. I had definite ideas about what I wanted/needed and Melvin, Hend, Harold Bailey (Sales Manager) and Brent DeMoss (Finance Manager) all respected that, but told me when they thought I might be missing something - just what I needed! If I had known exactly what kind of car/options I wanted, I probably could have been in and out in half the time, but I wouldn't have gotten to hang out and experience these great Mossy employees or to really understand the Mossy culture. They're all about the customer! After pickup, I drove my new car home alone at night and Melvin even had me text him to let him know I got home safely - like a car advisor, father, brother and friend all in one! I'll be back like many of Melvin's repeat customers! More

2015 Xterra purchase - February 2017 I had not purchased a vehicle in about 15 years so I was a bit apprehensive about returning to the car buying experience. I saw that Mossy had a 4X4 X I had not purchased a vehicle in about 15 years so I was a bit apprehensive about returning to the car buying experience. I saw that Mossy had a 4X4 Xterra (actually 2) on the lots so I set up an appointment which was very easy. I found Rudy Reyes to be extremely easy to deal with during the purchase process. He was knowledgeable about the vehicle so he could address my questions. I liked that he did not try to "hard sell" me but let me take my time to decide. I would deal with him again on my next purchase (although given my history it might be a while!) Also, the Financing Manager, Sidney Thomson, was super nice and a pleasure to deal with. Like Rudy, he did not try to force me into anything I was not comfortable with. I would recommend Mossy to my family and friends when they are ready to purchase a vehicle. More

Great environment, wonderful people, excellent service Salesman Floyd went above and beyond while finding my new vehicle! He wasn't pushy and didn't tell me anything outrageous to gain my purchase. He was Salesman Floyd went above and beyond while finding my new vehicle! He wasn't pushy and didn't tell me anything outrageous to gain my purchase. He was great, down to earth and was quick to answer any questions we had. A good customer experience is simply what Mossy Nissan provides! I love my new Nissan frontier and am beyond happy with the entire experience provided with Mossy Nissan. Don't hesitate to give them your time they are a five star facility with great employees! More

Nissan Altima 2017 Talal YOU are awesome!!!! Took a while for me to finally get the car I wanted but with patience everything turned out perfect !!! Thank you so much !! Talal YOU are awesome!!!! Took a while for me to finally get the car I wanted but with patience everything turned out perfect !!! Thank you so much !!! More

Love my new 2017 Rogue! When I went to Mossy I hadn't decided if I was even going to buy a new car that day. However, after meeting with Melvin, the decision was easy; he did When I went to Mossy I hadn't decided if I was even going to buy a new car that day. However, after meeting with Melvin, the decision was easy; he did such a great job, was courteous and friendly but most of all, patient. Then Charlie Bui, the floor manager, came and helped finalize the sale. All in all, a pleasant car buying experience. More

Amazing experience, Great customer service I was skeptical about getting a new car at first, but the I spoke with Sara one of the online Representatives and she gave me some information and pri I was skeptical about getting a new car at first, but the I spoke with Sara one of the online Representatives and she gave me some information and prices and I went in and looked around one day and worked with a guy who name I cant remember, but he was really nice and helpful and took me on my first test drive and introduced to me Sara for the first time. Sara answered all my questions and emailed me all the details on the car that I had test drove and kept in contact with me all weekend. I went back in and I worked with Floyd, who was my final car salesman. Floyd was outstanding. He did everything a car salesman could do and then some. He even came to my job to get the car title so I didn't have to leave work for my trade in the next day. Brent handled my finance and he was patient as he could be and very professional and fast. He gave me all my documents and had me out in a jiffy. That's what I call convenience. The staff at Mossy was kind, fast, helpful and went out of there way to offer the best service possible and I would recommend anyone to go there for their next car purchase. I had a pleasant visit and loved my Mossy experience. More