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Mossy Nissan

Houston, TX

3.4
452 Reviews

12150 Katy Fwy

Houston, TX

77079

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Showing 452 reviews

October 24, 2018

Grate service The advice is very good. I liked that they have offers and they give all payment options. They know all the cars very well. Very good team of advisers More

by JanethMossy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Adedokun, Armando Flores, Alfonso Gutierrez, Juan Morales
Oct 26, 2018 -

Mossy Nissan responded

Hi JanethMossy, Thank you for taking the time to leave such a detailed review regarding your experience at Mossy Nissan. We definitely want our customers to understand all of their options regarding financing and how we can help. If you have any further questions please feel free to reach out at any time. Have a great weekend! -GM Ashton Mossy

October 23, 2018

Full of B.S. They will low ball you on a trade, and then try to play the game once they realize you’re not a fool. Don’t fall for the okey doke. Their appraisal More

by NoGames4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The guy I was pawned off to, Sara Acevedo
Oct 24, 2018 -

Mossy Nissan responded

Hi Kaseam - Both me and my General Sales Manager, Robert Delaneo, have been trying to contact you to get more details on your poor experience with your trade. We certainly do not want to play games or low ball anyone and I am very sorry this happened at my store. I'd like to make things right and get your side of the story to see how we can improve. Robert told me that you do not want any more contact from us, which is understandable, but if you can take the time to let others know about this, I would appreciate you taking the time to talk with me about it. I think that's the right thing to do given our genuine desire to improve and learn from this, don't you? Thank you sir, Ashton Mossy, 281-589-5307.

October 22, 2018

My Mossy Experience Juan Morales and Armando made my car buying experience great. They were very knowledgeable of all the services and vehicle provided and made the finan More

by DjGeraldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Flores, Juan Morales
Oct 23, 2018 -

Mossy Nissan responded

Hi DjGeraldo, Thank you for taking the time to give Mossy Nissan a great review regarding your recent buying experience. We will make sure to give Juan and Armando recognition for helping you each step of the way. If you have any further questions please let us know and we look forward to serving you and your family again. -GM Ashton Mossy

October 11, 2018

Murano Me atendieron. Muy bien en todo el proceso de mi murano nuevo el abr morales y flores los recomiendo al 100% vengan q verlos y se irán contentos More

by William2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Flores, Juan Morales
Oct 12, 2018 -

Mossy Nissan responded

Hola, William2018, Gracias por tomarse el tiempo para dejar una excelente revisión con respecto a su reciente visita a Mossy Nissan. Nos aseguraremos de reconocer a Armando y Juan por su ayuda. Si tiene más preguntas por favor háganoslo saber. -GM Ashton Mossy

October 07, 2018

Very good! Very friendly staff and got everything done smoothly. The deals for the car were great and even with decent credit they got it approved. Great dealers More

by Nu786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Gutierrez, Andres Lopez, Juan Morales
Oct 09, 2018 -

Mossy Nissan responded

Hi Nu786, Thank you for taking the time to recognize Andres, Alfonso, and Juan during your time at Mossy Nissan. It is great that our team was able to assist you in the purchase of a new vehicle. We hope you enjoy your new purchase and if there is anything we can help you with further, please let us know. Congratulations and thank you again. -GM Ashton Mossy

October 03, 2018

Best experience ever! Best service ever! Marco and Rudy made this such an easy experience will definitely come back to them for all our future purchases. Brent in finance w More

by Am060491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Demoss, Rudy Reyes, Juan Morales, Marco Cardoza
Oct 03, 2018 -

Mossy Nissan responded

Hi Am060491, We wanted to personally thank you for taking the time to leave a great review regarding your visit to Mossy Nissan Houston. We will make sure to give a special shout-out to Marco, Rudy, Juan, and Brent for welcoming you to our family. If we can be of further assistance, please let us know. Congratulations again on your new vehicle! -GM Ashton Mossy

October 01, 2018

Electrifying experience ! My wife and I had a great experience leasing our first Nissan car ( Nissan Leaf ), and our first electric car. The process started on the phone and More

by Garcias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Shambarger, Chris Gee, Brent Demoss, Ismail Butler, Ashley Reeder
Oct 02, 2018 -

Mossy Nissan responded

HI Garcias, First, Congratulations are in order for purchasing your first "Electric" vehicle with the new Nissan Leaf. Thank you for sharing your experience from being on the phone to having our sales teams like Ismail and others helping you and your wife through the process. We are here to answer any additional questions you, your wife, or family/friends may have a long the way. Welcome to the Mossy Nissan Houston family and enjoy your new Nissan Leaf. -GM Ashton Mossy

September 29, 2018

Very Helpful I had a wonderful experience at Mossy Nissan. The staff was very helpful, specially Ismail Butler he took his time to explain everything in detail and More

by JAG1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gee, Ismail Butler
Oct 01, 2018 -

Mossy Nissan responded

Hi JAG1990, Thank you so much for taking the time visit Mossy Nissan Houston over the weekend. We are excited about your new purchase and how helpful our staff, especially Ismail was in the process. We value your time and if we can be of further assistance, please let us know. -GM Ashton Mossy

September 29, 2018

Thankful I would like to thank Melvin Watson for his patience and honesty. He made sure that I was satisfied with my purchase and I am. I love my new vehicle. More

by Jacque45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Watson, Chris Gee
Oct 01, 2018 -

Mossy Nissan responded

Hi Jacque45, I wanted to thank you for taking the time to purchase your new vehicle with Mossy Nissan Houston. We will make sure to give a shout-out to Melvin Watson for his honesty and helping you throughout the process. If there is anything we can assist with further, please let us know and enjoy your new vehicle! -GM Ashton Mossy

September 29, 2018

Frontier buyer Rudy Reyes was a great help. He was very attentive and patient. He almost instinctively knew what I wanted. Everything was so simple and easy. More

by JDB0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Reyes
Oct 01, 2018 -

Mossy Nissan responded

Hi JDB0216, I wanted to personally reach out and thank you for coming in over the weekend for allowing Rudy and our team to help you with your new vehicle. We love to hear how easy everything was, so you can concentrate on showing off your new purchase to family and friends. If there is anything further we can do to assist, please let us know. -GM Ashton Mossy

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