Mossy Nissan
Houston, TX
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Repeat Customer I've purchased cars fromMelvin before and he's the first person I thought about when I was ready to purchase again. Thank you for great customer servi I've purchased cars fromMelvin before and he's the first person I thought about when I was ready to purchase again. Thank you for great customer service! More
A great experience! Aaron had great customer service! He was very helpful throughout my pre-buying and also post-buying process. He was very attentive to details, accommo Aaron had great customer service! He was very helpful throughout my pre-buying and also post-buying process. He was very attentive to details, accommodating, and friendly. I was very happy with my purchase, and Aaron made the car buying process a much easier experience all throughout. RJ (Ralph) Pena, the sales manager, was also great to work with! He is eager and willing to help the customers and his sales team with whatever they may need, and the transactions were quick and convenient. He is professional, knowledgeable, and patient. Thanks for making this process and my experience at Mossy a good one! More
Easy transaction I brought my car in as it was at the end of the lease period. I told Mr. Watson what I wanted price wise and he worked to get it done. I have purcha I brought my car in as it was at the end of the lease period. I told Mr. Watson what I wanted price wise and he worked to get it done. I have purchased several Nissans from Mossey over the years and each time was smooth, easy and seamless. Mr. Watson was provided a great service and made the deal work. Mr. Demoss quickly and efficiently prepared all the paperwork and I did not spend any wasted time in finance which was greatly appreciated. More
Immaculate Service I was highly impressed with Melvin’s ability to get it done. He kept in contact with me the entire time I was searching for a car. I told him exactly I was highly impressed with Melvin’s ability to get it done. He kept in contact with me the entire time I was searching for a car. I told him exactly what i wanted and he made it happen with 0$ down! I would recommend him to other because of how he went the extra mile. No other word to describe his service but IMMACULATE!!! More
Great service and experience! Everyone that worked with me at the dealership was super nice and helpful. It made the car buying experience a pleasure instead of a hassle! I would r Everyone that worked with me at the dealership was super nice and helpful. It made the car buying experience a pleasure instead of a hassle! I would recommend this dealership to anyone. More
Pretty painless Although my tint was scrapped off, when they took of the price sticker, when they presented me with my car, so there's that. And now it's peeling. Although my tint was scrapped off, when they took of the price sticker, when they presented me with my car, so there's that. And now it's peeling. More
Best Service Advisor Ever!!! I might not have received superb service from Houston, nonetheless I am still going.to represent my Service Advisor from 2700 National City Blvd * Nat I might not have received superb service from Houston, nonetheless I am still going.to represent my Service Advisor from 2700 National City Blvd * National City, CA 91950 because he gave me A+++++ service. My vehicle was towed in thru Roadside Assistance due to tire issues as well as undercarriage protector being loose. The tow truck driver (not thru mossy) decided it would be a good idea to rip the protector out. Mind you, the tow company was over an hour late. I was late for my appointment at Mossy and near tears... My service advisor Carlos, seeing how upset I was turned my morning from a bad one to a great one. He immediately grabbed a cardboard paper and knelt down to check underneath my car. He assured me that if Mossy could fix it, they would. Throughout the whole time my car was in service, he was attentive, answered all my questions and repeatedly checked up on me to explain the whole process as my vehicle was going throuout the different stages of trouble shooting. He was able to resolve my issues with my vehicle and never once tried to gauge me. In fact, he was so patient with me, he took his time to explain different promotions to me that Mossy offered to get me more bank for my buck in the future for when I bring my vehicle back. As a female who is unsavy when it comes to a vehicle, it is hard to come across someone you can trust that won't take advantage of your lack of knowledge. From now on, I will only bring my car into Carlos. Btw...to kill boredom whole my car was being serviced, I went on Yelp to see Mossy Nissan (National City ) reviews, and why was I not surprised to see the last review was made by somebody that Carlos helped. In a few months...my daughter will be going to college, and I will be buying her a vehicle from here. A happy customer is indeed a returning customer. Thank you MOSSY!!! More
Thanks so much Love my car. Thanks Derrick for making the buying experience such a pleasure. Your professionalism, knowledge and personality made this enjoyable. Love my car. Thanks Derrick for making the buying experience such a pleasure. Your professionalism, knowledge and personality made this enjoyable. Thanks so much. And the other members of your team, especially the accountant, were also great. More
A respectful and professional customer service experience. I had a phenomenal experience with no pressure at all. The whole time I was there, I felt a good vibe and great energy about this establishment. I'm a I had a phenomenal experience with no pressure at all. The whole time I was there, I felt a good vibe and great energy about this establishment. I'm a very happy customer and welcome my new family. Looking forward to continue doing business here. Thank you Mossy Nissan for making my dreams come true. More
Superb Customer Service and Professional Business Melvin Watson, Sales Mgr, and Robeetc Delaneo, Gen Manager, are recognized and highly recommended for their professionalism and superb customer servic Melvin Watson, Sales Mgr, and Robeetc Delaneo, Gen Manager, are recognized and highly recommended for their professionalism and superb customer service. Both of these individuals were an excellent “Team” to work with during the purchase of my new Nissan Titan. Thank you! More