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Mossy Nissan Poway

Poway, CA

4.8
106 Reviews

14100 County Highway S4

Poway, CA

92064

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Showing 106 reviews

May 22, 2024

Joey was very knowledgeable and very patient. Highly recommend. He drove to another Mossy dealer to pick up the car late in the evening. More

by tunafish77777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Mellana, Joey Costales, Brian Bernier
May 22, 2024 -

Mossy Nissan Poway responded

Tunafish77777, thank you so much for the positive review!

May 21, 2024

Thank you Luca Mellana very knowledgeable. No pressure just great service and helpful in my decision on a vehicle More

by ahernandez605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Mellana, Brian Bernier, Mikey Satern
May 22, 2024 -

Mossy Nissan Poway responded

Ahernandez605, we really appreciate your positive review!

May 14, 2024

Very pleasant with no pressure. Well prepared with knowledge and details of the chosen model. Thanks Joey Costales and Sal. More

by hector_s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, Joey Costales, Brian Bernier, David Sapp
May 15, 2024 -

Mossy Nissan Poway responded

Hector_s, we really appreciate your positive review!

May 02, 2024

Excellent customer service. Joey made the experience of purchasing my first car so very enjoyable. More

by annabelleasagi13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Costales
May 03, 2024 -

Mossy Nissan Poway responded

Annabelleasagi13, thank you so much for the positive review!

May 02, 2024

Artem was very helpful and easy to work with for our son who was buying his first new car. More

by LV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Tomasello, Artem Gusev
May 04, 2024 -

Mossy Nissan Poway responded

Hello Lv, thank you; we appreciate your feedback!

April 27, 2024

First time dealing with Mossy Poway, they were very nice, explained all the details to me and got me a GREAT deal. Thank you Mossy Nissan Poway! More

by Admin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoefler, Vince Tomasello, Luca Mellana
Apr 29, 2024 -

Mossy Nissan Poway responded

thank you; we appreciate your feedback!

April 10, 2024

I had a great experience dealing with Artem and the sales team here. They got me a good price with good terms. Artem went above and beyond by driving my vehicle home as I did not trade in my existing vehicle More

by Dsmccabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bernier, Artem Gusev
Apr 12, 2024 -

Mossy Nissan Poway responded

Dsmccabe, reviews like this give us motivation and help us ensure we provide high-quality care.

April 10, 2024

I had a really good experience buying my car from this dealership. The process was very smooth and simple. Thanks to Luca and team for the assistance. More

by hanschristian2710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Mellana, Brian Bernier
Apr 12, 2024 -

Mossy Nissan Poway responded

Hanschristian2710, we really appreciate your positive review!

March 28, 2024

My experience was good. They worked with me to get the car I wanted at the price I could afford. Love my new truck. More

by Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bernier, Artem Gusev
Mar 30, 2024 -

Mossy Nissan Poway responded

Grant, we are so pleased you enjoyed your visit to Mossy Nissan Poway!

March 23, 2024

Avoid! Spent $20k on a car which the overly pushy sales staff repeatedly assured us was in perfect condition, had just had full servicing and no problems wh More

by James C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hoefler, Vince Tomasello, Darren Sheppard
Mar 23, 2024 -

Mossy Nissan Poway responded

Hi James, Thanks for the review, everything promised would be in writing, we are sorry that we were unable to take care of the cosmetic concerns you had several months after purchase, however the purchaser of the vehicle would possibly be able to discuss what was told since you were not part of the purchase transaction. Have a great day

Mar 23, 2024 -

James C responded

EDIT: My concerns are not cosmetic. The seal on the door is broken meaning it does not open and close properly. A separate window doesn't close without making a loud cracking sound and is clearly in need of repair before it breaks. In the words of your service team "the component or condition may worsen and CEASE TO FUNCTION at all until repaired". The car is even missing the front passenger floor mat which still hasn't been given to me! You are lying when I you say the concerns after several months. I informed them ONE DAY after purchase, as evidenced in my photo on my Google and yelp reviews. Stop telling lies!

Mar 24, 2024 -

Mossy Nissan Poway responded

Any powertrain related concerns would be covered by the vehicles remaining warranty, please contact any nissan dealer to verify the terms of the warranty, we will gladly answer any questions you may have and are welcome to call the dealership, have a great day

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