
Mossy Honda Lemon Grove
Lemon Grove, CA
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GO SOMEWHERE ELSE. Super pushy dealership. It seemed like Alberto just wanted a deposit from us and when we came to retract our deposit, he ignored us, walking past eve Super pushy dealership. It seemed like Alberto just wanted a deposit from us and when we came to retract our deposit, he ignored us, walking past every 10 mins and it took another worker to ask if we’ve been helped after ~30 minutes. If it wasn’t for him we would’ve never been helped. Take your business elsewhere, they obviously just want your money. They quoted me 38k for a civic sport while other dealerships quoted 30k which is laughable. More
Customer service is great! Always friendly and helpful! I plan on going to mossy Honda of lemon Grove for all of my car service needs. Always friendly and helpful! I plan on going to mossy Honda of lemon Grove for all of my car service needs. More
If I could give it Zero stars I would . WORST company . Please DO NOT COME HERE . All they did was waste my time for 4 days in a row . Saying excuses how there computer froze so they couldn WORST company . Please DO NOT COME HERE . All they did was waste my time for 4 days in a row . Saying excuses how there computer froze so they couldnt get me a monthly price . always changing everything they said from the start . If you speak Spanish DO NOT COME they will take advantage of you because of that . Horrible company . Frank is the worst sales manager. He tells you a bunch of lies . Worst customer service . Thinks he owns the company so when I asked to speak to someone higher then him he laughs . This is all a joke . they Made us switch insurance company's for a car we don't have because they couldn't run the number because the " computer froze this just a mess ! A joke of a company . If you like your money GO somewhere else trust me you do not want to get screwed over like we did . More
I had a great experience here. My sales person was Bryant, he was very patient with me. ( even when I could not decide on what color I wanted) the manager Frank Marquez got me a gr My sales person was Bryant, he was very patient with me. ( even when I could not decide on what color I wanted) the manager Frank Marquez got me a great deal and lowered my payment on a new car!! I would highly recommend this dealership. Don’t buy anywhere else! More
Alex Peña is a great salesperson. I had a specific car in mind and he made it happen. I had been looking for a while and he found my car. He was also able to get me a good price on th I had a specific car in mind and he made it happen. I had been looking for a while and he found my car. He was also able to get me a good price on the purchase. I would recommend Alex Peña for your next Mossy Honda Lemon Grove car purchase. More
Our experience with Pedro and Omar was excellent. Our questions were answered and Pedro worked especially hard to find the car we were looking for. Omar was efficient and pleasant to work with in the Our questions were answered and Pedro worked especially hard to find the car we were looking for. Omar was efficient and pleasant to work with in the financial aspect of our transaction. Our only complaint was the long wait to sign our final papers. Maybe they should have hired a few more “Omar’s” to handle the volume of sales! More
The service department has been very efficient in servicing our vehicles. They give good advice on keeping our vehicles well maintained. servicing our vehicles. They give good advice on keeping our vehicles well maintained. More
Do not use this dealership! Once the deal is made and you are out the door. THEY DO NOT CARE ABOUT YOU AT ALL. This was my experience. Alex was nice when I was there. Then, no f Once the deal is made and you are out the door. THEY DO NOT CARE ABOUT YOU AT ALL. This was my experience. Alex was nice when I was there. Then, no follow up call, NOTHING. Frank the manager made it seem like he cared, told me he would "make it right". Said he would check on something for me and call me back in 10 minutes. NO CALL. Said he would fix all that needed fixing the next day and come in early to help me. No call, no follow up. I am beyond disappointed being a loyal honda driver since 1999. I even went out of my way to come to this particular Honda Dealership. My advice. STAY AWAY. More