
Mossy Honda Lemon Grove
Lemon Grove, CA
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Worst experience trying to get a new car for my spouse. There were hardly any cars in the lot and the ones that were available were completely overpriced. There were much better deals on Carmax once I deci There were hardly any cars in the lot and the ones that were available were completely overpriced. There were much better deals on Carmax once I decided to check the website out. At the dealership, I worked with a salesman named Pedro, who was unwilling to negotiate with me on price. All he wanted to do was run my credit, and when I was apprehensive about it, he spoke to me with an insolent tone in his voice and tried to pawn me off to someone else to work with because he probably knew that I wasn’t going to be making a purchase that day. I would not recommend this dealship to anyone who is looking for the best option when trying to purchase a car. My advise would be to go online and check carmax first. Much better deals and way better customer service. And that says a lot considering that I thought going into the dealership would be better, but not when the salesmen only care about getting the highest commission and not about their customers such as the encounter I had today. Good luck if you come here, you’re going to need it. More
Shady salesman by the name of Pedro was unwilling to negotiate and spoke in a condescending tone as if I didn’t know what I was doing there. He tried steering me to a vehicle I did not want and was very negotiate and spoke in a condescending tone as if I didn’t know what I was doing there. He tried steering me to a vehicle I did not want and was very disrespectful. I even tried speaking to a higher up to see if they would help and coincidentally everyone was occupied. No one wanted to help. Find another dealership if you actually want good customer service. More
Horrible service with unprofessional, ill-equipped, sleazy staff. They are scammers and will try to up-sell you on their already sorry variety of inventory of cars they do possess. Worked with a salesm sleazy staff. They are scammers and will try to up-sell you on their already sorry variety of inventory of cars they do possess. Worked with a salesman pedro who was childish and inappropriate with my underage daughter. If you’re a young woman, ask for someone else to assist you because his actions and perverted jokes put a sour taste in my mouth that made me uncomfortable to have brought my family with me to find a new car for us. He’s obviously younger and acts like a teenager himself. The entire experience was very off-putting. This dealership should really upgrade their staff with actual professionals. Go to a different dealership. This place is garbage and their staff is immoral on multiple fronts. More
Our representative from Mossy Honda, Michael Conroy, did an excellent job with providing the necessary information we needed to make an informed decision on our car purchase. He kept us up to date with the an excellent job with providing the necessary information we needed to make an informed decision on our car purchase. He kept us up to date with the status of our car delivery & delivered our car to our home with excellent customer service. We appreciated the extra time he spent with us to ensure we were satisfied with the purchase. Michael has excellent people skills and is not an ordinary car salesman. More
The team at Mossy Honda Lemon Grove have always been a tremendous help whenever I buy a car from them. I always have a great time talking with Tom Youngblood. I believe we have made a legit bond over the tremendous help whenever I buy a car from them. I always have a great time talking with Tom Youngblood. I believe we have made a legit bond over the years and I am truly happy to do business with them. More
I was in San Diego only a short while and unfortunately Mossy Honda didn’t have the car I wanted in stock, but my experience with them was great. They got back to me right away, answered all my questions Mossy Honda didn’t have the car I wanted in stock, but my experience with them was great. They got back to me right away, answered all my questions and did the best they could under the limited circumstances. Although I did not buy a car here, I definitely would recommend giving them a chanc. More