Mossy Honda Lemon Grove

Exceptional dealership. Overall excellent service. Sales associate was great. Options were provided and explained well. Staff friendly and professional. Very satisfied with s Overall excellent service. Sales associate was great. Options were provided and explained well. Staff friendly and professional. Very satisfied with service. Highly recommend this dealership. More

Great service date from start to finish Great service advisor Jorge Munoz. Informed me along each step of appointment. Done in timely manner. Friendly atmosphere in waiting area. Nice wa Great service advisor Jorge Munoz. Informed me along each step of appointment. Done in timely manner. Friendly atmosphere in waiting area. Nice wash job on car! More

Internet purchase The sales associate was very helpful and patient with our selection of the cars. We visited the dealership several times. Each time he was happy to an The sales associate was very helpful and patient with our selection of the cars. We visited the dealership several times. Each time he was happy to answered all our concerns and took us out for test rides. More

I don’t like being taken advantage ofh The serviceman was very polite and helpful He did everything he could to get my car ready on time However he did give me a list of things that need The serviceman was very polite and helpful He did everything he could to get my car ready on time However he did give me a list of things that needed to be done All my fluids needed to be replaced About 350.00 I had just had all the fluids replaced less than 2000 miles ago I checked with my mechanic and my brake fluid was a little low, but everything else was fine My brakes are less than a year and less than 8,000 miles Maybe they were just being careful, but I took it to be a bit dishonest More

Great service Very helpful great experience. Tony and Dan did a great job and got us into our new car. Would recommend mossy Honda of lemon grove to everyone. Very helpful great experience. Tony and Dan did a great job and got us into our new car. Would recommend mossy Honda of lemon grove to everyone. More

Good customer service Friendly staff. We had a positive experience at mossy Honda. The staff went out of their way to ensure we were comfortable while we purchased our veh Friendly staff. We had a positive experience at mossy Honda. The staff went out of their way to ensure we were comfortable while we purchased our vehicle. The sales manager could have introduced himself when he walked to our desk. More

Hassle free purchase Dan Nguyen was wonderful to work with, he made the buying process quick and easy. We got the exact vehicle we wanted at a good price. Dan Nguyen was wonderful to work with, he made the buying process quick and easy. We got the exact vehicle we wanted at a good price. More

New car buying experience Hi we are Craig and Shannon,we are returning customers. We previously purchased 2015 Honda Accord and civic and were so happy with our experience with Hi we are Craig and Shannon,we are returning customers. We previously purchased 2015 Honda Accord and civic and were so happy with our experience with Talha Mahmood that we decided to come back on March 20th,2018 to purchase 2 more new cars. Talha was excellent at getting us both in the cars that we wanted and went above and beyond to get us a great deal. Sales associate Ryan was very helpful answering all of our questions and assisting us with the features of our cars. The only negative part of our experience was with Mark the finance manager. We felt very uncomfortable and uneasy sitting in his office while filling out papers. He seemed irritated about a previous confrontation with the GM Adel,and complained about it while we sat there. He did not offer or explain any warranties or services available to us. He just seemed to want to get us out of there. As a returning customer buying 2 cars,not just one,we feel we deserve a callback with an apology and an exceptional offer for an extended warranty on the Honda Accord due to the unprofessional and uncomfortable position we were put in during the process of signing the documents. I would like to sincerely thank the rest of our Honda friends for taking such good care of us, Talha,Ryan,Adel! We look forward to doing business with you in the future. More

be careful this dealer, discriminating, lying, cheating Really bad purchase experience with this dealer! I got phone calls and emails from their internet sales, over the phone conversation, they offered th Really bad purchase experience with this dealer! I got phone calls and emails from their internet sales, over the phone conversation, they offered the lowest price. So I walked in their store in 3615 Lemon Groven Ave, CA 91945. Their sales manager presented me a demo car, and promised that they have new car in stock, same model and same color. After talking about the price, I decided to buy a new car, then I was led to their financial manager office and paid for a new car. After paperwork, I tried to have one more look at the demo car, it was no longer there. Waiting for around 15 minutes, The sales manager handed over the car to me, I asked: "is it the demo car", he answered "yes", I asked "why you give me the demo car", he said" it's new car". They never showed me a new car, they didn't even give me a chance to test driving. When I drive the car back to home, found there are two scratches at the back bump, heavy dust around sun roof and back trunk areas. Contacted them, and made an appointment for fixing the scratches and dust, then drive in, got another cheating: was scheduled to drive in Thursday, leave the car there for 24 hours, then get the car back on Friday. After I got to there on time, was notified that they are unable to fix the problems until next Monday. I talked to their sales director, tried to complain about the cheating behavior, He is most tough person to handle, rude attitude, discriminating, lying, cheating..... be careful this dealer!!! More

Great service advisor TJ Bell is a very nice, sincere, knowledgeable and friendly service advisor and honest. So far any work I had done here has been very good TJ Bell is a very nice, sincere, knowledgeable and friendly service advisor and honest. So far any work I had done here has been very good More