Mossy Honda Lemon Grove

Overall good experience Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with t Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with the vehicle. The sales department advertised a internet special price but with all of the additional packages and TTL, the final sale price came out to be significantly greater. There were also long periods where I was left waiting the the staff to get the car ready and generate the financing package. I wanted to return my rental during this time but the staff had me stay put for some reason. Overall, I’m satisfied with my new car, but I sensed a lack of transparency when it came to negotiating the final price. More

Great service T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't hav T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't have to wait very long for a ride to my home. The estimated time for the services done on my car was very accurate. The shuttle drivers were very friendly and courteous. More

Great service Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks More

Excellent service Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has v Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has very good at analyzing any situation and works out a solution. To make the customer very satisfied and happy. Good teamwork. More

Alex Great Job Once again Alex Lopez was outstanding in his knowledge of vehicles and his customer service was once again, was great!!! I appreciate his honesty and Once again Alex Lopez was outstanding in his knowledge of vehicles and his customer service was once again, was great!!! I appreciate his honesty and his great attitude just makes it easier when you want to buy a car great job Alex ,Thank You !! More

Great customer service and honest workers. I took my vehicle in before 9am on a Saturday morning for an oil change without an appointment and was assisted in less than a min . Later in the afte I took my vehicle in before 9am on a Saturday morning for an oil change without an appointment and was assisted in less than a min . Later in the afternoon i was ontacted abou some suggestions that the vehicle needed some minor attention ie fluids, filters , brake with recommendations and was explained throughly what needed attention and manufacturers suggestions on mileage. Tj was very knowledgeable and never tried to upsell me. More

Car oil change I went to Mossy to have my car oil change. The guy in the service told me theres no more available technician because is already past 4pm so he referr I went to Mossy to have my car oil change. The guy in the service told me theres no more available technician because is already past 4pm so he referred me to the other site. The guy in the customer service on this site helped me right away and hes so friendly. And they did excellent. More

The best Attention to detail in ever respect. A very detailed briefing inside the car with regard to all the electronics and add ons. A very personal touch Attention to detail in ever respect. A very detailed briefing inside the car with regard to all the electronics and add ons. A very personal touch More

Civic Sport Touring 2018 Review I would like to say Thank You to Venessa, Tony, as well as the sales manager for great service. I gave them a number and they pretty much matched it I would like to say Thank You to Venessa, Tony, as well as the sales manager for great service. I gave them a number and they pretty much matched it right away and walked out with a brand new car. Buying a car is typically a hassle and annoying because on average it takes a couple of hours no matter how fast you go so I’m just glad it was a good experience. Venessa was very personable in sales so it made my purchase much easier to deal with and Tony the finance specialist was just as good. Thank You for the great service! More

Fast and excellent I love how things got done very quick and they meet my expectations too, the service, price, qualifying part and overall selection of cars I was looki I love how things got done very quick and they meet my expectations too, the service, price, qualifying part and overall selection of cars I was looking for too More