Mossy Honda Lemon Grove
Lemon Grove, CA
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Quick, easy, and hassle free Fadi was so patient and helpful. He didn't pressure us to make a decision. He was great!! Definitely coming back to him for the next lease! Fadi was so patient and helpful. He didn't pressure us to make a decision. He was great!! Definitely coming back to him for the next lease! More
Excellent service I went to this dealer because I like the service they provided me, Robert is a very nice person, he helped us and choose the car that we were looking I went to this dealer because I like the service they provided me, Robert is a very nice person, he helped us and choose the car that we were looking for. We always want it a pilot and we are so happy to have that car. We love it, thank you Robert for your help definitely I will recommend this dealer More
Good Service at Mossy I was quickly greeted by the service staff. My service rep discussed with me the suggested work to be done. He showed me his print out and explained e I was quickly greeted by the service staff. My service rep discussed with me the suggested work to be done. He showed me his print out and explained each step. He gave me the estimated costs and told me the estimated time. Both of the numbers were correct. As far as I can tell,the work was all done carefully to spects. More
Excellent customer service I used to go to Pacific Honda for maintenance because that is where I bought my first CRV, and it was always crowded. Two years later I wanted to up I used to go to Pacific Honda for maintenance because that is where I bought my first CRV, and it was always crowded. Two years later I wanted to upgrade my CRV, so I decided to try Mossy Honda because it is actually closer to me, and I can’t believe the difference! It is never too crowded, and the staff are truly amazing!! They are so personable and they really make the customer feel taken care of. I wish I hadn’t wasted two years driving all the way to Pacific Honda. More
Great customer service My vehicle and paperwork were ready when promised and everything was clearly explained and walked through. I know that if any future issues arise wit My vehicle and paperwork were ready when promised and everything was clearly explained and walked through. I know that if any future issues arise with the vehicle, I will be promptly helped. More
Overall good experience Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with t Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with the vehicle. The sales department advertised a internet special price but with all of the additional packages and TTL, the final sale price came out to be significantly greater. There were also long periods where I was left waiting the the staff to get the car ready and generate the financing package. I wanted to return my rental during this time but the staff had me stay put for some reason. Overall, I’m satisfied with my new car, but I sensed a lack of transparency when it came to negotiating the final price. More
Good customer service I would like to rate the employees’ job as 10 or more. Thank you for a good customer service. All paper work was explained clearly to our satisfactio I would like to rate the employees’ job as 10 or more. Thank you for a good customer service. All paper work was explained clearly to our satisfaction. More
Great service T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't hav T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't have to wait very long for a ride to my home. The estimated time for the services done on my car was very accurate. The shuttle drivers were very friendly and courteous. More
Great service Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks More
Excellent service Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has v Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has very good at analyzing any situation and works out a solution. To make the customer very satisfied and happy. Good teamwork. More