Mossy Honda Lemon Grove

Great salesman! Dan was very approachable and very friendly with the process. He tried to do as much as he can to help my family purchase our new vehicle. We were hig Dan was very approachable and very friendly with the process. He tried to do as much as he can to help my family purchase our new vehicle. We were highly satisfied with our experience and will be more than willing to recommend this dealership and the salesman to family and friends. More

poor customer service experience finance department I bought a 2018 honda accord, got a very good price from mossyhlg, mike aldaaod and kevin polzer were very professional during sales experience. Wh I bought a 2018 honda accord, got a very good price from mossyhlg, mike aldaaod and kevin polzer were very professional during sales experience. When I agreed on the price, my paperwork was given to Tony Nguyen. He took 45 minutes to meet with me, he was in his office on the phone talking to people for extended amount of time, i even saw him spending time on his phone more, may be videogames, etc. When we went into his office, the first thing I noticed was is unprofessional attitude. My friend even asked him, "are you happy working here?", he replied "I am sorry If I showed some attitude". But then he reports it will take 25-60 minutes to complete rest of paperwork. I gave him the check for the amount of the car (bought with cash), and asked if i could grab something for me, wife and the kids (1:30 pm) and be back in 30 mins until he finishes the paperwork and this guy flipped showing his real colors. His tone of voice was rude, body language was inappropriate and just condecending. This raised both our voices, the Talha Mahmoud-department manager intervened defending him for his laziness. Mr Mahmoud played a very cheap trick, "oh we need to wait until the personal check is cleared before he can drive the car". I threatened to walk out if I am not driving car out that day and in 10 seconds he changed "I will make an exception". Then lazy Tony suddenly became efficient and all the paperwork that was needing 25-60 mins was done in 15 mins total. Tony and Talha killed the fun of buying a new car. It is not worth spoiling your exciting time at Mossy honda Lemon groove when you have to deal with people like Tony and Talha. I am happy with the car, but bad overall experience!! More

Service Not is posibble im buy a new car in 3000 miles check engine is on go fo service not rent car for go to my work not is good dealer Not is posibble im buy a new car in 3000 miles check engine is on go fo service not rent car for go to my work not is good dealer More

Recall Replacement Awesome and quick service. Gotten a lyft driver for car service back to my place and back to the dealership. Excellent service with the attendant. Bra Awesome and quick service. Gotten a lyft driver for car service back to my place and back to the dealership. Excellent service with the attendant. Bravo zulu. More

Friendly service Happy with purchase. Car I was interested in was sitting out front and ready for test drive. Tom was very knowledgeable about all features on car. Happy with purchase. Car I was interested in was sitting out front and ready for test drive. Tom was very knowledgeable about all features on car. More

I got tricked with all the numbers. Dishonest! They told me the car price was discounted from list price and my credit score was low so Apr was high but I found out when I sign the paper work none They told me the car price was discounted from list price and my credit score was low so Apr was high but I found out when I sign the paper work none wasn't true. Very dishonest place!!! I'm very unhappy and Unsatisfy!!! More

Horrible wait times I stopped by on a Friday afternoon to have oil changed in my car. I was told the wait would be about 1.5- 2 hours because it was lunchtime and I didn’ I stopped by on a Friday afternoon to have oil changed in my car. I was told the wait would be about 1.5- 2 hours because it was lunchtime and I didn’t have an appointment. I decided to make an appointment for the following Friday morning- first appointment so that there would be no delays, and I was told the wait would be about 45 minutes. The day of my appointment came- I walked in to check my car in. The service writer was with another customer checking in her car. There was another employee with headphones in. My prescence was not acknowledged for close to 5 minutes. I didn’t expect for an employee to stop with their current customer - but a simple- “Good morning, we’ll be with you soon” would have gone a long way. I checked my car in 15 minutes early and it still took 1 hr 25 minutes for my car to be done from my appointment time! There were no apologies for any delay- not a word. i should have just stayed the previous week and I would not have missed any additional work! More

Oil Change Oct. 2nd 2018 I went to go get my 4th oil change from Mossy Honda Lemon Grove, and the guys were thoroughly professional. Excellent service. I will be Oct. 2nd 2018 I went to go get my 4th oil change from Mossy Honda Lemon Grove, and the guys were thoroughly professional. Excellent service. I will be back for my next oil change. Thanks Honda! More

2018 CRV-EX purchase Online research,comparison & Honda “track record” made my decision to go with the CR-V EX. To save time for all I wanted to check pricing & availabili Online research,comparison & Honda “track record” made my decision to go with the CR-V EX. To save time for all I wanted to check pricing & availability via internet through AARP car pricing.. I received quick response & listing from nearby Honda dealers but Mossy Honda of Lemon Grove was the quickest to send me listing that met my specifications(color, model etc)including a Vin#. I was able to schedule a time to walk in for my encounter via email... Avoiding the usual blah blah blah on phone calls...I loved that there is an internet sales Team!!! Oh & I love my new CR-V EX!!! More

Happy customer. I'm a very happy customer. At Mossy Honda Lemon Grove there no pressure salesman. My sales person Name Tom youngblood he is very helpful. This is m I'm a very happy customer. At Mossy Honda Lemon Grove there no pressure salesman. My sales person Name Tom youngblood he is very helpful. This is my 2nd cars buying at Mossy Honda. More