Mossy Honda Lemon Grove
Lemon Grove, CA
Filter Reviews by Keyword
By Type
Showing 570 reviews
Mossy Honda Excellent Service Just like most of us car owners, we have dealt with some dealerships that leave us dissatisfied. So I call Mossy Honda set up an appointment on a reca Just like most of us car owners, we have dealt with some dealerships that leave us dissatisfied. So I call Mossy Honda set up an appointment on a recall. Go in 15 minutes before the appointment time and immediately I'm greeted with a smile and extremely respectful Service Advisor, T.J.. Breezed through the set up and told me about 1 hour. I was skeptical. 1 hour pops up and I'm good to go. I was stunned because currently I'm dealing with a Dodge Dealership going through frustration. I'm so neglected that I feel like a ghost. But after dealing with Mossy Honda, I'm sold. My Honda needs will always be handled by Mossy Honda. My Sis also has a Honda and was in disbelief at the courtesy I impressed upon her. She's definitely going to use Mossy Honda. Review a bit lengthy ? I'm just happy I find a real sincere dealership that displays the utmost professionalism. I'll definitely be back for any of my needs. Thanks Mossy Honda. You guys are the best ! More
Stay away from this dear ship.Stay away I thought I was just doing internet shopping so Kevin gave me a very good price and even military discount over the phone and could not wait to get us I thought I was just doing internet shopping so Kevin gave me a very good price and even military discount over the phone and could not wait to get us to the dealership.Once there he asked Robert to help us.I can not believe how they treat military people and at first he try to sale the Honda Civic with a price of BMW.He was playing game with Taha back and forth finally they settled to a price and then when we went to financing price went up again.I have called the Honda corporate to complain and also left a message with the general manager.Very dishonest people.Be aware of this place. More
Dealer was not upfront on Went to the dealer because they had agreed to a price and a deal on a car. I was told the car I wanted and the color I wanted would be available. Once Went to the dealer because they had agreed to a price and a deal on a car. I was told the car I wanted and the color I wanted would be available. Once I arrived the color was not available, and tried to sell me a car off the lot. However, they tried to get me to pay more for the car arguing that if I wanted to color they would have to do a dealer trade and it would have more options. So I agreed to buy a car off the lot, then they wanted to upcharge me for the car on the lot with some B.S. to which I did not agree. I have a lease that is almost up and another dealer agreed to make my last payment, Mossy brought me in on the premise that they wanted to buy my lease. After they wanted to get me on the price of the car, they tried to get me on the lease. They claimed that I would have to do many repairs and Honda would charge me for returning the car (I had already done the inspection and there were about $500 worth of repairs which were included in the damage waiver, no money out of my pocket) The "General Manager" tried to convince me this was not the case and I was going to go over my miles, which was also a lie as I had about 2000 miles left, and even if I was close I would stop using the car. Finally, the price they agreed to would not let me take the promotional rate from Honda, so they wanted me to pay $350 more than we had agreed on (either by taking a higher interest rate or pay $350 more for the car). I told them I already had a deal set up with two other dealers, to which they tried badmouth the other dealers, don't tell me how bad they are show me how good your dealership is by honoring your agreement, and respect my time. Need less to say I ended up walking out the door, and bought the HRV at another dealership (in Chula Vista) because they honored the deal we agreed upon via email. Do not shop at this dealership!!! More
Oil services Excellent service I like how nice from all people workers. Because they happy helping out whenever you need. Thank you and continue with the best serv Excellent service I like how nice from all people workers. Because they happy helping out whenever you need. Thank you and continue with the best service. More
Excellent service, the car was ready at the time I was told. The car was returned on time clean and i was advice of the service provided. Thanks. service, the car was ready at the time I was told. The car was returned on time clean and i was advice of the service provided. Thanks. More
People that listen to your needs Very kind and generous people who were actually paying attention to what I actually came in for. Before coming here I came up with a reasonable budget Very kind and generous people who were actually paying attention to what I actually came in for. Before coming here I came up with a reasonable budget with me situation with my trade in and they were able to help and bend the numbers to the payment I came in for with my budget and it worked out great for both of us. More
I had a great experience by visiting Mossy Honda Thanks for your great staff and service, very good and honest people to deal with at Mossy Honda , I will recommend every one to bring their car for s Thanks for your great staff and service, very good and honest people to deal with at Mossy Honda , I will recommend every one to bring their car for service, and purchase a new car. More
Very satisfied customer Great service and a great dealership to deal with, definitely coming back and Sending more customers , everyone is very nice and friendly, service a Great service and a great dealership to deal with, definitely coming back and Sending more customers , everyone is very nice and friendly, service area very nice and clean More
Easy, nice experience We took our time deciding what kind of car we wanted, and once we decided, we emailed Mossy Honda about our budget. We quickly reached an amenable pri We took our time deciding what kind of car we wanted, and once we decided, we emailed Mossy Honda about our budget. We quickly reached an amenable price. We arrived at mossy honda a few days later and Honda tried to upsell as normal, but it didn’t take very long. Overall, it took about 4 hours for us to purchase the car we wanted, and the financing went through pretty quickly. If I wanted to get another Honda, I would do the same thing and come here again. More
Purchased Honda Accord Hybrid 2019 I had a great experience buying car from Missy Honda in Lemon Grove. I got amazing deal on Honda Accord Hybrid 2019 and I did check the dealers in San I had a great experience buying car from Missy Honda in Lemon Grove. I got amazing deal on Honda Accord Hybrid 2019 and I did check the dealers in San Diego area. The sales team was very friendly and the whole paperwork process was very smooth. My sales agent was Vanessa and she was pretty good. Would easily recommend her to anyone looking to buy a Honda car. More