Mossy Honda Lemon Grove
Lemon Grove, CA
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I went in for a recall. They were quick, polite, and professional. I got a free rental car for the day as well. In addition to the recall work they did a checkup and gave me a list at the end of every professional. I got a free rental car for the day as well. In addition to the recall work they did a checkup and gave me a list at the end of everything they felt needed to be fixed or maintained. No pressure (I HATE salesman pressure), just information. They were very nice, chill af, and did a great job. 5 stars and thank you to Jorge! More
Pros: Like the friendly staff, they automatically wash car without asking, and that they have an Express Appointment line. Cons: Took at least 10 mins for someone to greet us while waiting in Express l car without asking, and that they have an Express Appointment line. Cons: Took at least 10 mins for someone to greet us while waiting in Express line. Compared to other locations 2 mins max. Only free gourmet coffee available in waiting room as other locations provides snacks and pastries. Overall, we are happy with this location and will return because of their friendly staff! More
New CRV bought The dealership staff were friendly, efficient and competent. They made the purchase of the vehicle a pleasurable experience. Our sales person was very The dealership staff were friendly, efficient and competent. They made the purchase of the vehicle a pleasurable experience. Our sales person was very knowledgeable and helped us make our decision as to which vehicle to purchase. More
Eric was super awesome and definitely made getting a new Honda a very pleasant experience! I’ll be coming back! Thanks so much for all your help! Honda a very pleasant experience! I’ll be coming back! Thanks so much for all your help! More
The services were outstanding. I am very happy with everything. Vanessa was outstanding, friendly, and very nice. She went over all the features of the car, and did an awesome job of explaining. everything. Vanessa was outstanding, friendly, and very nice. She went over all the features of the car, and did an awesome job of explaining. More
No Pressure sales Fabrice showed me and my wife a couple vehicles. Very friendly salesperson with no pressure, but very informative! Didn't have a hard sell, but more o Fabrice showed me and my wife a couple vehicles. Very friendly salesperson with no pressure, but very informative! Didn't have a hard sell, but more of an informative conversation. More
great and fast service, friendly staff! The only thing from my first time experience going to mossy Honda lemon grove is that they need to update their online coupon! They were expire! But they honor me 1 from my first time experience going to mossy Honda lemon grove is that they need to update their online coupon! They were expire! But they honor me 10% I woulda give them a five star but they lack on their online coupons but either than that excellent service! More
Over 4 hours to purchase a car. Alex was not pushy, and honest. Robert from the credit department was a fast talker and tried to pull a fast one over on me. Initially gave me one price for my trade in and honest. Robert from the credit department was a fast talker and tried to pull a fast one over on me. Initially gave me one price for my trade in and then turned around and told finance a much lower price. I think I got taken for a 70,000 mile warranty and then charged for a 100,000 mile warranty. This dealership definitely still has the ideology of old school scam your customer dealerships. More
Mossy Honda is our Go-To Honda dealer! We bought our 2nd Honda from Mossy and it really boils down to the customer service we received, coupled with the willingness to work with us to win our business. The Honda from Mossy and it really boils down to the customer service we received, coupled with the willingness to work with us to win our business. The entire sales and finance teams were outstanding. Special thanks to Alfredo, Robert, Eddie, and Franz for their outstanding service. We will recommend Mossy Honda to everyone we know when they are in search of new wheels! THANK YOU, MOSSY HONDA! More
Honda CR-V We came to buy a used Honda CR-V car but Eric provided us information regarding benefits of new car and the deals Honda was offering for the purchase We came to buy a used Honda CR-V car but Eric provided us information regarding benefits of new car and the deals Honda was offering for the purchase of New cars. He showed us both new and old cars and let us decide which car we want to purchase. Overall he helped us quite a lot in our purchase and we are happy that we came to Mossy Honda Lemon Grove. More