Mossy Honda Lemon Grove

Good customer service My Pilot was due for maintenance and took it Mossy Honda for service. The oil change and filter were replaced as requested. My service advisor updated My Pilot was due for maintenance and took it Mossy Honda for service. The oil change and filter were replaced as requested. My service advisor updated me on the service progress and answered all my questions. The only reason I do not give 5 starts is that, when I got home, I checked my car and noticed a couple of screws missing on the air filter cover. I tried contacting the service advisor and have not had any luck yet. The service also took about 2 hours but I understand it could be due to Covid-19. More

Chris S. (unsure of exact last name) in the service department is awesome, patient, and caring! Every time I raise a concern, he goes out of his way to make SURE I am happy every single time. HE is the department is awesome, patient, and caring! Every time I raise a concern, he goes out of his way to make SURE I am happy every single time. HE is the definition of SUPERIOR customer service and Honda of Lemon Grove is lucky to have him represent their business. Thank you! More

Guatavo was the person helped me during my visit. He was friendly, take good care of me during my visit, he even gave alternatives to make me feel that all my concerns in my car are met good job Gustavo. an friendly, take good care of me during my visit, he even gave alternatives to make me feel that all my concerns in my car are met good job Gustavo. and Sinan the mechanic, although he missed diagnose the problem the first time, i saw him how he took care of the problem, his dedication and hard work makes me feel comfortable that he can fix my car, he really took extra efforts, drove my car back and forth to make the issues in my car was completely gone. Good job! And also Romeo, he was so friendly and gave me some advices and help me as well. his professionalism is highly appreciated good job Romeo. I hope on my next visit in service,they will use my warranty considering my car is only 30k miles, but everything was great,its a great service experience. More

It was my second Car and got a great upgrade and it went smoothly. Kevin and Jim were there for me and got me the Car I wanted. Thank you Mossy Honda Lemon Grove! Thank you Kevin and Jim once again! smoothly. Kevin and Jim were there for me and got me the Car I wanted. Thank you Mossy Honda Lemon Grove! Thank you Kevin and Jim once again! Looking forward to seeing you guys the next upgrade. Regards, H. More

It was a great experience going to this location. Friendly with a welcoming environment I would like to acknowledge the manager Robert for creating this type of environment for his team and customer Friendly with a welcoming environment I would like to acknowledge the manager Robert for creating this type of environment for his team and customer's. More

Great experience in buying a new car for my daughter. Luke Francis was very helpful and accommodating. Would highly recommend this Honda dealership when buying a new car! Luke Francis was very helpful and accommodating. Would highly recommend this Honda dealership when buying a new car! More

Grateful and very satisfied We got our brand new 2020 Honda HRV_LX with the help Erika Lopez (Sales Team), Mike (her manager) and Koo (Finance Manager) First time we saw Erika We got our brand new 2020 Honda HRV_LX with the help Erika Lopez (Sales Team), Mike (her manager) and Koo (Finance Manager) First time we saw Erika, she gave us a big warm smile, very bubbly and willing to help. With Mike (manager), he tried to "price match" the amount from other dealership, that's why got a good deal. And, with Koo (Finance Manager), no pressure on the final process. He explained everything in details re: extended warranty, maintenance and other accessories. My family and I were very gratefully and would highly recommend this dealership if you're looking to get a brand new car. Thank you Erika, Mike, and Koo. Keep up the excellent job and God Bless.. More

The Service is fast! Staffs there are friendly and helpful! The waiting area is clean. When the service was done, the car was clean inside and outside. helpful! The waiting area is clean. When the service was done, the car was clean inside and outside. More

Excellent customer service, they are very attentive to your needs and will do anything to get you what you want. They will definitely get you the best offer they can. your needs and will do anything to get you what you want. They will definitely get you the best offer they can. More

Always have amazing service at this location! Gerry is always so helpful and honest. Leo was amazing as well! I never mind having to bring in my Honda for service. always so helpful and honest. Leo was amazing as well! I never mind having to bring in my Honda for service. More