Mossy Honda Lemon Grove

Guys stay away I love honda as a brand I have and still owned 5 Honda's. I just got a 2016 Odyssey Touring Elite. Used vehicle sales guys was super enticed to tell me all about it. Had a for a day and real owned 5 Honda's. I just got a 2016 Odyssey Touring Elite. Used vehicle sales guys was super enticed to tell me all about it. Had a for a day and realized the brakes are too long and the Ebrake doesn't work. The truck and side doors dont work. Bought it back they said it was fix. I got the vehicle and the Ebrake still wrong and doors dont work after a day. So I when back after about 5 times of doing that they finally decided to change the brakes they said routers were bad too no wonder it shoock. Still they said doors have no issues. By now I have only drove the car 3 times and there was always something. Second issue doors so they dont open how am I supposed to get the kids this happen if I didnt drive the car every day so I took it back to service. Finally they found the problem but wait they want to charge me a deductible WHAT??? by mindfull it only took them a month I bought the car July 28 and the car still on the shop. Thia whole time noone offer me a loaner. I am an easy going person always thinking people will do the right thing and I dont like taking advantage of the system. BUT NOW my husband doesn't want the vehicle he feels with a good reason that the car is unsafe for the kids. I asked the dealer if they will work with me on taking the car back. They prettier much told me to F...myself. GREAT COSTUMER SERVICE. Take it from me make sure you do your homework on the dealerships or you might just end up like me with a loan over 30K and a lemon. I guess now my only source is looking into legal actions. More

Busy day and needed a hundred little things done but Joel took care of everything seamlessly, helped me cross it all off the list. Highly recommend Mossy Lemon Grove and working with Joel Castillo. took care of everything seamlessly, helped me cross it all off the list. Highly recommend Mossy Lemon Grove and working with Joel Castillo. More

The Orange Line, Lemon Grove trolley stop is walking distance to this dealership, so it’s easy to get to, if you don’t have a ride. No pressure, lots of patience and they seem genuinely concerned wi distance to this dealership, so it’s easy to get to, if you don’t have a ride. No pressure, lots of patience and they seem genuinely concerned with finding the right fit for their customers. I bought a car and I feel like I joined a family. Thank you to Ernesto and the whole team there at Mossy Honda! More

Bait, Switch and taken advantage of. I am a single mother of four children, I was pressured into leasing a car, I was given $900 less than promised for my trade, promised a tow hitch an I am a single mother of four children, I was pressured into leasing a car, I was given $900 less than promised for my trade, promised a tow hitch and never received. the salesman and sales manager have blown me off. My salesman Luke actually told me it's not good for me to contact him because of my poor review. If you want to be screwed over as a single mom go to Mossy Lemon Grove. More

Great customer service , Chris was very polite and helpful. Would definitely come back to mossy honda. I will also recommend people to get there services at mossy honda. helpful. Would definitely come back to mossy honda. I will also recommend people to get there services at mossy honda. More

Our both salesman’s were very friendly, and gave an exceptional service, great costumer service. We will definitely refer to them to family and friends. exceptional service, great costumer service. We will definitely refer to them to family and friends. More

I was very satisfied with the 2 Sales Consultants I worked with.Good customer service and worked with me with my budget. Great Job! Thank you so much. worked with.Good customer service and worked with me with my budget. Great Job! Thank you so much. More

I totally recommend Mossy Honda at Lemon Grove!!! Everyone is friendly and they will go above and beyond to give you a great deal. I really enjoyed my time at Mossy Honda, and scored on a brand new 2 Everyone is friendly and they will go above and beyond to give you a great deal. I really enjoyed my time at Mossy Honda, and scored on a brand new 2020 Honda Accord 2.0. More

Good price. Friendly and helpful. O o o o obo o o o o o Good price. Friendly and helpful. O o o o obo o o o o o o o o o o o o o o o Good price. Friendly and helpful. O o o o obo o o o o o o o o o o o o o o o More

If you go here to service your car ask for Jorge. The most professional, courteous and knowledgeable person I have ever dealt with at a dealership. most professional, courteous and knowledgeable person I have ever dealt with at a dealership. More