Mossy Honda Lemon Grove

Service advisor Christopher O’Neil was very accommodating, friendly, & knowledgeable about the needs & problem of my car. Helped me used my benefit through Honda Care. accommodating, friendly, & knowledgeable about the needs & problem of my car. Helped me used my benefit through Honda Care. More

I have worked with this dealership for years!!! I continue to trade in my leased cars for new leased cars on a regular basis. I have been happy with what they have worked out for me! continue to trade in my leased cars for new leased cars on a regular basis. I have been happy with what they have worked out for me! More

I did not have an appointment and showed up on a busy Saturday, Marcelino was very friendly and accommodating. He took my car in and had it done quickly. I was very impressed with his service. Saturday, Marcelino was very friendly and accommodating. He took my car in and had it done quickly. I was very impressed with his service. More

Great service great attitude that all I have to offer. Thank you for your service. I will no longer be filling out surveys from your deslefship Thank you for your service. I will no longer be filling out surveys from your deslefship More

This dealership was amazing and helpful us choose the car we needed! Jennifer was great. Attentive and patient and even helped us get a. good price on our car we needed! Jennifer was great. Attentive and patient and even helped us get a. good price on our car More

Great service. Gustavo was efficient & friendly. He explained what service my Honda needed in an easily understandable way. I would recommend Lemon Grove Honda for service. explained what service my Honda needed in an easily understandable way. I would recommend Lemon Grove Honda for service. More

Great service. TJ took excellent care of me and our car. The repairs were taken care of as promised and returned as expected. I would recommend paying better attThanks The repairs were taken care of as promised and returned as expected. I would recommend paying better attThanks More

T.J. customer service for my recall notice on my Pilot 2020 was great. Very professional and knew about issue. He informed with approximate time it would and he was spot on. 2020 was great. Very professional and knew about issue. He informed with approximate time it would and he was spot on. More

I bought my 2018 Honda Accord at Mossy Honda last year. I am very pleased with their customer service yesterday for my vehicle maintenance. Marcelino Soto served me, he is curteous, efficient and knowledgeab am very pleased with their customer service yesterday for my vehicle maintenance. Marcelino Soto served me, he is curteous, efficient and knowledgeable. I will definitely continue to get my vehicle maintenance done with Mossy Honda Lemon Grove. More

I went in to Honda for an oil change and George the guy helping me recommended a break fluid exchange to prevent “sponge “ like breaks. I agreed and expected for nothing of what happened to happen. I left helping me recommended a break fluid exchange to prevent “sponge “ like breaks. I agreed and expected for nothing of what happened to happen. I left the parking lot after paying $230 for the services provided. Two streets away around 3 minutes after leaving the lot. My breaks felt like sponges and weren’t working. I had to use my emergency breaks to be able to stop. Thankfully I did not get into the freeway without breaks or it could have gone terribly wrong. When I called George to let him know he seemed confused and just got me a tow truck that took a round an hour and a half to arrive therefore I lost my entire day of work. Once I got my car back into the dealership is stayed there the entire day without anyone giving me any updates about what was going on with my car. Once I called him he said my car was ready I drove down once again and asked him what had happened and he did not want to admit their mistake and simply told me my car was fixed and wasn’t going to be charged for it. For which I assumed because why would I pay for something they messed up. To this day George never accepted their mistake and never told me what really happened. After I left the lot for the second time and got home. My tire pressure light came on and the oil change light came on too. I went back and finally was able to talk to Garry I believe a manager to he finally talked to me and finally someone apologized and told me what happened and fixed and checked my car. The gag and the reason why I’m writing this review and hopefully someone sees it is I was about lo leave the lot for the THIRD time in one day after going there for an OILCHANGE and George approached my car and asked me to not write a review after the first time I went he kissed my xxx to write him a review with all fives and told me to not write a review at all after he did not apologize and did not validate our worries about my car not having working breaks after my oil change he wanted my to do something for him. He offered me credit for Honda and obviously I will never be going back to Honda for a service ever again. Especiathw one in lemon grove. I’m still waiting and expecting a full refund More