Mossy Honda Lemon Grove

Poor customer service in the service department. Lack of communication and responsiveness. Stay away from this dealership which will not honor the Karr Guard Plus warranty covering paint less ding repai communication and responsiveness. Stay away from this dealership which will not honor the Karr Guard Plus warranty covering paint less ding repair. More

Fast & friendly service. I was in & out with no questions asked. Jorge made sure if I had any questions that I can openly ask him & he would be happy to help. asked. Jorge made sure if I had any questions that I can openly ask him & he would be happy to help. More

Joel took care of me pointing out the service he recommended and handled my courtesy ride home and back. Kept informed on the work being done and estimated time of completion. recommended and handled my courtesy ride home and back. Kept informed on the work being done and estimated time of completion. More

Izzie was outstanding, would recommend to others. Finance manager was a little on the pushy side and not very personable. Very happy with our vehicle. Overall car buying experience was a "7", be re Finance manager was a little on the pushy side and not very personable. Very happy with our vehicle. Overall car buying experience was a "7", be ready for a long wait... More

Gustavo has always had amazing customer svc an get me in an out ...coodles to gustavo always making it a really gd quick experience ;)). C an out ...coodles to gustavo always making it a really gd quick experience ;)). C More

I have 8am appointment but it endup to 11am, people make an appointment for a reason, for a simple oil change it took 3hours, considering i have an appointment. Jesse Jordan in parts department was so gre an appointment for a reason, for a simple oil change it took 3hours, considering i have an appointment. Jesse Jordan in parts department was so great, he stepped out in his counter to help me to get the right parts I need, he is really great, good job Jesse Jorda More

I walked in to Mossy Honda at lemon Grove Looking for I walked in to Mossy Honda at lemon Grove Looking for Honda Insight I had no idea I will Perches the car in same day the service was excellent and I walked in to Mossy Honda at lemon Grove Looking for Honda Insight I had no idea I will Perches the car in same day the service was excellent and fast they wash the car they fill it with gas I highly recommend it to the family and friends thank you More

Best car buying experience. Have bought over 25 cars and this is by far the most outstanding customer service I ever received. Highly recommend dealership. For best customer service ask for Tim and in finan this is by far the most outstanding customer service I ever received. Highly recommend dealership. For best customer service ask for Tim and in finance ask for Camelia More

i thought it was going to be a lot of waiting and people there especially for a saturday but i was taken care of nicely there especially for a saturday but i was taken care of nicely More

Very friendly service advisors. Showed me to the waiting area and notified me every so often to give me feedback on the car. Offered a free car wash for the wait. area and notified me every so often to give me feedback on the car. Offered a free car wash for the wait. More