Mossy Honda Lemon Grove
Lemon Grove, CA
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Excellent fast service. Service writer professional and friendly. Did not push extra services and was very responsive to our questions. Service writer professional and friendly. Did not push extra services and was very responsive to our questions. More
5 stars service department! Service advisor Carolina Uriostegui and Manager Marli Micalizzi go above traditional standards. They listen and deliver genuinely warm and human resp Service advisor Carolina Uriostegui and Manager Marli Micalizzi go above traditional standards. They listen and deliver genuinely warm and human responses to issues. They provide excellent customer support that prompts loyalty from customers. People always say find someone you trust, I found mine. Please keep up the great work and most importantly your honesty and integrity. More
I had an outstanding experience today when I brought my Honda CR-V for service in Honda Lemon Grove. The Director Gary Benson great me when I arrived for service. He was extremely pleasant, professional an Honda CR-V for service in Honda Lemon Grove. The Director Gary Benson great me when I arrived for service. He was extremely pleasant, professional and was physically overseeing quality and efficiency of his operation. He went above and beyond to make customer feel well taking care off and valued. The service Drive Manager Marli MIcalizzi who treated me when I arrive and took such a wonderful care of me through out entire service time. She was courteous, knowledgeable, polite, pleasant and highly professional. She called me when car was ready to let me know that they were able to finish work even before estimated time. She worked with me knowing that I was waiting for car. She treated my time and me with outmost respect and sincere desire to help. What a “breath of fresh air” was my visit today! Thank you so very much! More
Very friendly staff, Carolina Uriostegui is an amazing service advisor. Carolina made me feel welcomed, she explained everything to me, kept me updated on what was going on with my vehicle, offered to ge service advisor. Carolina made me feel welcomed, she explained everything to me, kept me updated on what was going on with my vehicle, offered to get me a ride home & to bring me back if needed. The facility was nice and clean. I left yesterday very happy & satisfied with all aspects of the service provided. More
I’m very happy I chosen a Honda brand this time , sales manager and sales person are very profesional and kind , they made the process fast and easy , i will recommend to friends and family ❤️😀 manager and sales person are very profesional and kind , they made the process fast and easy , i will recommend to friends and family ❤️😀 More
This dealership was organized, clean, well maintained. I was very impressed with their waiting area and drinks they provided while you wait. My service rep Jaime was awesome. Always answered my questi I was very impressed with their waiting area and drinks they provided while you wait. My service rep Jaime was awesome. Always answered my questions and kept me well informed with the progress on my vehicle. He was also very informative with the process on selecting services to be done and finance options. Always made sure I was ok with everything and made me feel like I have been a customer for a long time. Manager Jerry also was very helpful with my rental. Made me feel comfortable with small talk and made sure I had a vehicle before the closing. Wonderful Customer Service More