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Mossy Ford

San Diego, CA

Overview
Reviews
Vehicles
4.8
419 Reviews
Call Dealership (888) 449-5192
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4570 Mission Bay Dr

San Diego, CA

92109

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Showing 419 reviews

May 31, 2023

They were super friendly, quick, efficient and informative. Ryan P was a pleasure to work with. Got me in and out quickly on a day of appt. More

by Brittany P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearson
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May 31, 2023 -

Mossy Ford responded

Thank you Brittany for sharing your experience with Ryan and our team. We understand your time is valuable and do our best to expedite the process as quickly as possible. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

May 31, 2023

Service was timely, staff was courteous, and I loved the updates by text. Great service! More

by Scortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 31, 2023 -

Mossy Ford responded

Thank you for sharing your experience with our team. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

May 29, 2023

Sean C. is a responsible, respectful, and knowledgeable service representative. I never feel like I being upcharged on service. More

by Billp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carrel
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May 31, 2023 -

Mossy Ford responded

Thank you Bill for sharing your experience with Sean and our team. We value your business and thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

April 20, 2023

Great service for my 2020 Ranger. Fast and reliable and the service was excellent. The free coffee was also nice. More

by mrandall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 26, 2023 -

Mossy Ford responded

Thank you for taking a minute to share your service experience. We understand your time is valuable and we do our best to get you in and out quickly. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

April 09, 2023

Good Communication skills and nice staff who can help to make it deal and great customer service experience More

by Muhammadadt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Ensminger
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Apr 10, 2023 -

Mossy Ford responded

Thank you Muhammadadt for taking a minute to share your experience. I am happy to hear that you enjoyed your sales experience. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

April 08, 2023

I was skeptical at first, I don’t like to schedule with call centers. I was traveling and made an appointment, arrived 30 minutes early and they got me right in. Shot for a time and finished early. Beyond More

by arr396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service dept.
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Apr 10, 2023 -

Mossy Ford responded

Sounds like a great service experience, with a little family time mixed in! Thanks for sharing. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

April 03, 2023

I really enjoyed the experience at Mossy Ford. They are very professional and there is no high pressure sales to get you to do unnecessary services. Communication was key and they got me in and ou More

by rodney.phann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Chavira
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Apr 03, 2023 -

Mossy Ford responded

Thank you for servicing with us at Mossy Ford Rodney! I am so happy to hear that our team took great care of you. We value your business and appreciate you choosing Mossy Ford. Happy driving! Gina Gonzalez ginag@mossy.com Director, Customer Relations

April 02, 2023

The entire sales experience working with Mossy Ford was fantastic. From the ordering of the vehicle to delivery, each individual did and excellent job in keeping me informed as well as providing me with ac More

by russokihara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Knaggs, Khalil Arekat, Brent Roehm
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Apr 03, 2023 -

Mossy Ford responded

Congratulations on your new Ford! I am so happy to hear that our team took great care of you. We value your business and appreciate you choosing Mossy Ford. Happy driving! Gina Gonzalez ginag@mossy.com Director, Customer Relations

March 30, 2023

Customer service and appointment scheduling was simple and great! Truck was serviced within the hour of making an appointment with no issues. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Apple
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March 29, 2023

Easy to schedule a service appointment…very fast check-in process…repair of a recall item was completed faster than predicted…clean and organized service entry and department…Sean took care of my car and app More

by kevinhaggerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Service Representative
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