Mossy Ford
San Diego, CA
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horrible customer service after my purchase, i realized there was a small problem with the armrest on the drivers side, they had jimmy rigged it so i didnt notice at the time o after my purchase, i realized there was a small problem with the armrest on the drivers side, they had jimmy rigged it so i didnt notice at the time of test drive. i called to see if the would help me out. basically they blew me off and tried to get me to pay for half, i thought this is rediculous. anyways, dealers and their finance departments are xxxxxxxx and the ones at mossy ford in pb are 1st class in that catogory. More
Really enjoying my new vehicle and service was great! Christina Saldana was very helpful and personable. They found the car in the color I wanted and even shipped in in from LA. On top of that my tires we Christina Saldana was very helpful and personable. They found the car in the color I wanted and even shipped in in from LA. On top of that my tires were a bit questionable and they said they would cover those if need be when I handed in my car! Above and beyond the call of service, 5 stars!!! More
We are quite pleased with our new CMax. It is a great option to a former (and early) owner of a Toyota Prius. And, we probably wouldn't have tried out the car and known what a great option it was if it option to a former (and early) owner of a Toyota Prius. And, we probably wouldn't have tried out the car and known what a great option it was if it weren't for our salesman - Alec Vega. He was knowledgeable, helpful and very respectful. Very pleased with our experience at Mossy Ford, thanks to Alec. More
Salesman, Alex, was very knowledgable and very helpful. I am very satisfied with the vehicle I purchased and especially with the operational instructions I received. I am very satisfied with the vehicle I purchased and especially with the operational instructions I received. More
car purchase My purchase was very smooth. Loved the environment and my sales rep Marcus Jackson want to thank you for all your experience and expertise with the pr My purchase was very smooth. Loved the environment and my sales rep Marcus Jackson want to thank you for all your experience and expertise with the process if my car purcase. I will definitely tell family and friends about the good service. I received. More
Great service! Mossy was great, I found what I needed online and was able to discuss my car with them over the phone and email so when I came in my car was washed an Mossy was great, I found what I needed online and was able to discuss my car with them over the phone and email so when I came in my car was washed and ready for me to take home! Thanks Marcus & the Mossy team! More
Great Salesman We have worked with Derrill Dunivin for the purchase of two cars and he has always been professional, honest and very accommodating. He has been at M We have worked with Derrill Dunivin for the purchase of two cars and he has always been professional, honest and very accommodating. He has been at Mossy Ford for a number of years and knows the inventory, the strength of the products and is able to answer questions about all the products. We have referred friends and family directly to Derrill and Mossy Ford. Susie Sosna More
Everyone at the dealership was very helpful and friendly. Our first experience was with Marcus Jackson and we feel that he really sold us the car. We did want to check out the Camry before we made the fina Our first experience was with Marcus Jackson and we feel that he really sold us the car. We did want to check out the Camry before we made the final purchase and unfortunately Marcus was off the day we returned. Robbie did an excellent job of finishing out the sale but I still feel that Marcus did the original selling to us. He was extremely informative and knowledgeable on all segment of the Fusion. He really sold us on that car. Sylvia Southerland More
We did our homework via the internet. Did some comparison shopping for different vehicles and different Dealers. The bottom line was we had bought from Mossy before with no problems, they were lo comparison shopping for different vehicles and different Dealers. The bottom line was we had bought from Mossy before with no problems, they were local for us, and via a Costco deal the price was great. Walked into dealership knowing exact vin number we wanted. It was not on the lot just yet but another with almost same features was, we negotiated additions, they threw in what was on car which we did not think important and within 90 minutes we had spent our money. Picked the new car up the next day. No haggling, no pressure, easy business deal. Nice people to work with and Fabian has been most helpful explaining all the new gadgets over the past couple of weeks. But your website is not so good for entering data as it "forgets" fileds as you enter data. More
Derrell Dunivin was a true pleasure. He made buying a car a fun experience even though until then it had been frustrating. He was the opposite of what I had experie was a true pleasure. He made buying a car a fun experience even though until then it had been frustrating. He was the opposite of what I had experienced at other car dealerships. He is very pleasant and not pushy. He won us over and we were very happy about our purchase. he made it fun. thank you Derrell Dunivin. More