Mossy Ford
San Diego, CA
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Called ahead to see if the part for my 2015 F150 was available. It was and Mossy Ford provided the new key FOB and programmed it in less than an hour. available. It was and Mossy Ford provided the new key FOB and programmed it in less than an hour. More
Dealer made a deal they could not support and then tried to raise the price . sales mangers as well as salesman do not know about customer service. Kind of sad that I was treated the way I was after readi to raise the price . sales mangers as well as salesman do not know about customer service. Kind of sad that I was treated the way I was after reading the reviews here and else where I had always heard good things them and was the reason why I was willing to give them my business. But the reviews were wrong . Worse experience ever! More
Everyone was very friendly and helpful. The work was done in a timely manner. When I picked my Edge up they explained everything to me and then asked if I had any questions. They kept my ca The work was done in a timely manner. When I picked my Edge up they explained everything to me and then asked if I had any questions. They kept my car very clean. More
I had a flat tire on my new Explorer ST , I called and they arranged for me to bring the tire it in the next day to check if it could be fixed. Robbie was very helpful and was apleasure to deal with. The they arranged for me to bring the tire it in the next day to check if it could be fixed. Robbie was very helpful and was apleasure to deal with. The tire was quickly fixed and I was on my way. This was much appreciated because I am taking a trip to the Grand Canyon this week. More
Excellent service on Ford Escape recall. On addition, after I told Tiffany that I was going on a long road trip, she went entire vehicle to mske sure that I'm road safe. Thank you On addition, after I told Tiffany that I was going on a long road trip, she went entire vehicle to mske sure that I'm road safe. Thank you More
Connor Mcclellan is the BEST car dealer! This car purchase was my first car purchase and I am so thankful that Connor became my car dealer. He is professional, courteous, friendly and absolu This car purchase was my first car purchase and I am so thankful that Connor became my car dealer. He is professional, courteous, friendly and absolutely caring for customers. Connor definitely gave me the comfortable space to consider car options at my own pace. Also, a thank you note to Caleb Knaggs. He came in mid way through my car purchase journey. When I submitted an order for MachE, there were 3 separate incidents in trying to get the right color of the car. Caleb was able to handle the issues professionally and appropriately. I went to other car dealerships and met with other car dealers here at Mossy Ford. Again, Connor Mcclellan was the best person to go to and that was the best decision I made! Thank you Connor! More