Mossy Ford
San Diego, CA
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Bought a Car I Love I worked with Tommy Roan, the most patient, laid back, and helpful sales rep. I have ever met. If you're looking for a car, I would work with him or t I worked with Tommy Roan, the most patient, laid back, and helpful sales rep. I have ever met. If you're looking for a car, I would work with him or this dealership. Very helpful and very supportive staff. More
Above and Beyond ! We just purchased our new car from Paulette and I have to say, she went above and beyond the call of duty while we navigated our way through the vario We just purchased our new car from Paulette and I have to say, she went above and beyond the call of duty while we navigated our way through the various models, trim packages and options to find us the perfect car. The process was simple, hassle-free and we never felt pressured to buy before we were ready. I also have to add that Paulette was extremely patient with us as we test drove a few different models before deciding on our new "Ford Escape Titanium". We LOVE this car!!! Thank you, Paulette. More
EXCELLENT CUSTOMER SERVICE!!! Not only did Tommy Roan get us our new family car. He made sure we were getting the right price also. He went above and beyond by finding 2 of the sam Not only did Tommy Roan get us our new family car. He made sure we were getting the right price also. He went above and beyond by finding 2 of the same vehicles. He wanted to make sure we were going to be happy with our purchase. He made buying the care enjoyable. We did not feel pressured or stressed out the entire time. At one point he even offered to help teach our kids piano. We have bought 6 cars from Mossy Ford and will continue to if they have salesmen like Tommy. Thank You. I would definitely recommend Mossy Ford and especially Tommy Roan for their next vehicle. More
Awesome!!! I just bought a new truck from Paulette after going there to look at a used vehicle. Paulette was able to get me into a great truck at an even better I just bought a new truck from Paulette after going there to look at a used vehicle. Paulette was able to get me into a great truck at an even better price. No games. I have already recommended the dealership and her to several people. I've been back a couple of times since while a buddy was buying a car from her and I went to get a bedliner installed. All great experiences. More
ONE SATISFIED CUSTOMER Mossy Ford provided the price,quality and selection aspects I was looking for and Paulette Beach added her (personal) professionalism of service and c Mossy Ford provided the price,quality and selection aspects I was looking for and Paulette Beach added her (personal) professionalism of service and civility. All I had to do was to choose the model and color - I did. More
Excellent Experience I appreciated the time that Paullette took to work with us regarding test drives and follow-up. The follow-on correspondence was timely, thoughtful, I appreciated the time that Paullette took to work with us regarding test drives and follow-up. The follow-on correspondence was timely, thoughtful, and allowed us to work through the process at our own pace, which was greatly appreciated considering our schedules. We highly recommend Paullette and her team in the future. More
Good Experience In general, my experience with buying a 2014 CMAX was good. The only poor part of the encounter was that although I had previously emailed that my sp In general, my experience with buying a 2014 CMAX was good. The only poor part of the encounter was that although I had previously emailed that my speech was poor therefore I was emailing my concerns, my sales rep had not been given my email, so attempted--unpleasantly for both of us--to communicate by speech until I insisted that he retrieve my email. After that it was "smooth sailing." Also I might add--and this does note involve only Mossy Ford--that rather than the buyer having to negotiate a price, a fair (say a TrueCar price) and non-negotiable price is listed (similar to the posted price in virtually every other type of store). More
Purchase of a New Vehicle Every aspect of Mossy Ford's past interactions with me have been superior, so it was only natural to return when the need for a new vehicle arose. Pa Every aspect of Mossy Ford's past interactions with me have been superior, so it was only natural to return when the need for a new vehicle arose. Paulette Beach was personable, knowledgeable and patient....basically the consummate sales professional. I took a great deal of her time as I considered several new and used vehicles, and never felt pressured to make a decision. When I finally made my choice, Paulette stayed late to ensure that the closing process went smoothly and expeditiously. I will happily continue to use Mossy Ford for my automotive needs, and I would not hesitate to recommend them to my family and friends. More
Paulette, Fabian and Nikko Initially contacted Paulette then test drove with Fabian and lastly closed the deal with Nikko. All were exceptionally friendly and professional. This Initially contacted Paulette then test drove with Fabian and lastly closed the deal with Nikko. All were exceptionally friendly and professional. This was truly the best used car buying experience of my life. More
Awesome job Fabian was a true professional. He helped my son buy his first car. Despite my son being a teenager, Fabian took him seriously. He listens! Fabian was a true professional. He helped my son buy his first car. Despite my son being a teenager, Fabian took him seriously. He listens! More