Mossy Ford

Excellent communication. We called the dealer and explained that we would be traveling in from a different city. The dealer understood our situation, wasn't pushy, was extreme We called the dealer and explained that we would be traveling in from a different city. The dealer understood our situation, wasn't pushy, was extremely proficient at communicating effectively and promptly, and negotiated very fairly. GREAT experience from beginning to end. More

Quick and easy! Billy at Mossy Ford was excellent! He listened to everything we wanted and didn't want and made the whole experience enjoyable. The whole team took th Billy at Mossy Ford was excellent! He listened to everything we wanted and didn't want and made the whole experience enjoyable. The whole team took the stress out of car shopping from beginning to end. We highly recommend Mossy Ford, especially Billy!! More

Purchased a new Ford Escape This is the second vehicle I purchased from Mossy Ford in Pacific Beach. I leased my new vehicle two days before the Labor Day weekend sales event. Wh This is the second vehicle I purchased from Mossy Ford in Pacific Beach. I leased my new vehicle two days before the Labor Day weekend sales event. When the new Labor Day specials were released, I returned to the dealership to see if I could renegotiate my new car deal. They were very cordial and although they weren't obligated to renegotiate my current deal they were more than happy to accommodate me and we were able to settle on a new deal. Thank you to Jennifer Bohn and Patrick McAllister for making me a very happy and satisfied customer. More

Lacks attention to detail Service was good. Paul was friendly and helpful. I do not like the fact he said there where 2 key fobs he just couldent find the other at the moment. Service was good. Paul was friendly and helpful. I do not like the fact he said there where 2 key fobs he just couldent find the other at the moment. I e mailed him about this and i recieved the answer they didnt have it. Kind of uneasy feeling knowing the main key fob is floating around out there...its small things that need to be evaluated. More

Painless Car Buying Experience I did quite a bit of research and settled on the Fusion Energi for my car. I did the initial contact by email to three Ford agencies. Jennifer emailed I did quite a bit of research and settled on the Fusion Energi for my car. I did the initial contact by email to three Ford agencies. Jennifer emailed back immediately, and we worked together via email and phone for several days to narrow down my choice in your inventory. When we met Jennifer showed me three cars on my list, and I chose the one that was the perfect car for me. Jennifer has a warm and friendly personality, her confidence and knowledge inspired confidence in me. Mike Wilson took me through the price agreement phase, one which is usually NOT painless for me. But he made it pleasant, maybe even fun, and we agreed on a price that I believe was fair to me. Diego (?) must be a terrific salesman, because I bought extended plans that I have never done before. More

Overall pleasant experience Only courteous friendly courteous I found the staff to be friendly the dealership clean I think the price was okay the finance department was a little Only courteous friendly courteous I found the staff to be friendly the dealership clean I think the price was okay the finance department was a little pushy More

Great customer service but price was higher than expected. I am still concerned about the loan I had to get in exchange for a discount. I would be very satisfied if I got the discount plus a lower interest ra I am still concerned about the loan I had to get in exchange for a discount. I would be very satisfied if I got the discount plus a lower interest rate because of my great credit. More

Wonderful car buying experience We did our research and knew what kind of truck we wanted and Mossey ford had it in their inventory. We were treated with respect upon arrival and t We did our research and knew what kind of truck we wanted and Mossey ford had it in their inventory. We were treated with respect upon arrival and throughout the entire process. The show room was clean and classic, making a relaxing atmosphere. Great coffee too! The staff we're all knowledgeable, polite, and clearly explained the answers to our questions and throughout the negotiation process. We recommend Mossey ford (Mission Bay) Billy Weinmann (internet sales), Jason Armenta (closer), Juan (finance) and Mike Wilson (sales manager). More

A great experience when leasing my new Ford Escape! We recently leased a Ford Escape from Mossy Ford in Pacific Beach. We worked with Jennifer Bohn and her manager Jason Armenta. Communications with Jen We recently leased a Ford Escape from Mossy Ford in Pacific Beach. We worked with Jennifer Bohn and her manager Jason Armenta. Communications with Jennifer started early as I had reached out to Mossy via email initially. I had some concerns with the lease process, which she and her team were able to address immediately. She was very helpful and patient in answering all of my questions. After we had our questions answered and were ready to test drive some vehicles, we headed down to Mossy. We had a very pleasant experience and would use them again. Going into this we had a very specific budget and vehicle requirements in mind. Jennifer and Jason bent over backwards to make sure we left happy. They worked with us on all levels and at the end of the day we were able to lease a vehicle that met all of our wishes and was within our budget. Jennifer has followed up with me a couple of times post transaction to make sure we are happy with our decision and to make sure all of our questions have been answered. I highly recommend Mossy Ford. Please ask for Jennifer Bohn. She was wonderful with us. More

Awesome experience at mossy ford I had an awesome experience at the SD mossy Ford. Salesman max wicklund treated me with respect and helped me a great deal. The dealership was easy I had an awesome experience at the SD mossy Ford. Salesman max wicklund treated me with respect and helped me a great deal. The dealership was easy to find and in a great location. It was clean and everyone there was very helpful. I had been to other dealerships and I walked out due to being treated like a paycheck and I felt disrespected. I had been to El Centro motors in the imperial valley and I was lied to and felt manipulated so I walked out and will never return. When I requested the invoice I was argued with. When I asked for the Memorial Day sale rebate I was treated like I was asking for too much. At mossy Ford I got everything I asked for and more. Max wicklund and his supervisor explained everything and gave me what I wanted. I had been in contact with max for awhile and he showed me different vehicles and I told him what I wanted. When I showed up max had multiple vehicle to show me to pick from and explained exactly what I was getting. He gave me a truck that I did not even know I could get. It was the exact package that I wanted. During the paperwork part everything was explained and went at my pace. I was pushed a little bit (it is a business of course) but I was not bullied like at El Centro motors. Max and his supervisor were awesome to work with and were very flexible. They were very kind to my daughter and let me take my time to read the paperwork. I am very happy with my truck and the service that I received at mossy Ford. I hate dealerships and I hate salesman. In the past I have never felt good when waking into a dealership. With mossy Ford I felt anxiety and nervousness waiting to be screwed over but the moment never came. Max and his supervisor were completely honest. They did not attempt to screw me over. Max is an awesome salesman and mossy Ford is lucky to have him. When I buy my next vehicle my first stop will be mossy Ford in SD. I am not sure if the other salesman will be as good as max if he is not there, but even if they are half as good it will be a million times better than anywhere else. More