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Mossy Ford

San Diego, CA

4.7
421 Reviews

4570 Mission Bay Dr

San Diego, CA

92109

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Showing 421 reviews

October 10, 2023

The overall process was the easiest I’ve experienced buying a vehicle. Devin, was extremely helpful in getting the truck I was wanting and ensuring it was ready to go for the appointed time we had set More

by bogey112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin
Oct 11, 2023 -

Mossy Ford responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our vehicle purchasing process to be the easiest you've ever experienced. We take pride in making it as smooth and hassle-free as possible for our customers. Devin, in particular, is a valuable member of our team, and we're delighted to know that he was extremely helpful in finding the truck you wanted and ensuring it was ready for you when you needed it. We'll be sure to pass on your kind words to Devin and the entire team. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

October 09, 2023

It was a pleasure doing business with the great team at Mossy Ford. They were helpful, reasonable and respectful. Would highly recommend. More

by MBENNETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lam; Kaleb Knaggs
Oct 09, 2023 -

Mossy Ford responded

Thank you so much for taking the time to share your positive experience with Mossy Ford. We are thrilled to hear that you had a pleasure doing business with our team and that you found our staff to be helpful, reasonable, and respectful. Your recommendation means a lot to us, and it's a testament to our commitment to providing excellent customer service and a positive car-buying experience. Should you have any further needs or questions in the future, please do not hesitate to reach out to us. We are here to assist you and make your automotive journey as smooth and enjoyable as possible. Once again, thank you for choosing Mossy Ford, and we look forward to serving you again in the future. Happy driving! Gina Gonzalez Director, Customer Relations

September 22, 2023

This dealership has always been fair with me. The sales team was honest and worked with me to buy 2 cars in the last year and did not high pressure me for junk add-ons that I do not need. Service More

by Goingbolt
Recommend Dealer
Yes
Employees Worked With
Kameron in service
Sep 22, 2023 -

Mossy Ford responded

That's great to hear! We truly appreciate your continued support and trust in our dealership. It's our mission to provide honest and fair service to all our customers, and we're thrilled to know that you've had positive experiences with both our sales and service teams. Customer satisfaction is our top priority, and we're glad we could assist you in purchasing your cars without any high-pressure sales tactics. We firmly believe in helping you find the right vehicle that suits your needs and preferences. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with thorough and timely service to keep your vehicles in great shape. Thank you for you for choosing Mossy. Safe and happy driving! Gina Gonzalez Customer Relations Manager

September 12, 2023

Excellent quick service closed sale almost entirely online and over phone. A great review of the car’s features and functions More

by tak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Khalil Arekat
Sep 12, 2023 -

Mossy Ford responded

I am happy to hear that it was a quick and efficient way for you to buy a car Tak. We do our best to streamline the process and get you on the road as quickly as possible. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

September 06, 2023

I’d like to share that my experience was not good! I bought a 2023 F150 Raptor. Truck was delivered with scratches on the glass and paint. The truck was driven to me to Palm Springs from San Diego, so More

by Jamesthefixonep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
COLE LOWENFIELD
September 05, 2023

This was an excellent experience in dealing with a dealership. Upfront cost and trade in information. More

by pruettgary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
September 02, 2023

Made purchase 100% remote and mostly via text. Financed with online paperwork. Flew in and picked up vehicle. Shout out to Brenton and Anita for a wonderful experience. Looking at another vehicle More

by aak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenton Sopko
August 17, 2023

Mossy Ford was awesome! I didn’t have any problems arranging financing and driving my Maverick off the lot. Adam and Khalil were great. No complaints from me. I’ve been wi More

by armstrong14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Huizar, Khalil Arekat
Aug 17, 2023 -

Mossy Ford responded

Thank you for taking a moment to share your experience with Adam, Khalil and our team. We know you'll love your Maverick for years to come. We value your business and appreciate you choosing Mossy time and time again. Happy driving! Gina Gonzalez Director, Customer Relations

August 09, 2023

The staff is courteous, and take the time needed to answer any questions I have. More

by mtwillmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with the emplyee who checked me in, and he was excellent.
Aug 11, 2023 -

Mossy Ford responded

Thank you for taking a moment to share your experience with our team. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

July 26, 2023

Service team was very upfront on waiting time for car to be serviced, and saved me two weeks of rental fees from my original appt. Contacted me when they were ready to look at it, and held my spot until I c More

by RYANSPERRY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew In service
Aug 11, 2023 -

Mossy Ford responded

Thank you for taking a moment to share your experience with our team. We understand your time is valuable and do our best to set realistic expectations. I am happy to hear that it worked out for the best. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations