Mossy Ford
San Diego, CA
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THIS IS HOW @mossyford TREATS THEIR CLIENTS and THEIR 100k SUPERTRUCKS 🤬🤬🤬. Completely unprofessional and rude when it comes to customer service and a nightmare when it comes to customer care. They l 100k SUPERTRUCKS 🤬🤬🤬. Completely unprofessional and rude when it comes to customer service and a nightmare when it comes to customer care. They let this truck sit outside while charging 35$ a day for storage 😡 … bad mouthing customers while I was in the office and admittedly stated they could have cut the price but didn’t want to. I WILL BE OFFICIALLY FILING A COMPLAINT AND INVESTIGATION WITH @ford @fordperformance @shelbyamerican AND @thefirstbbb … UNACCEPTABLE 💯 More
Had an amazing experience at this dealership every was friendly and helpful. Thank you Diego Ancira for getting me a good deal on my brand new Mach E. friendly and helpful. Thank you Diego Ancira for getting me a good deal on my brand new Mach E. More
Long game.... I ordered 2021 F-150 back in December and then not long after, our chip shortage put the metaphorical brakes on all truck deliveries. It took six months for my chip number to be called but l then not long after, our chip shortage put the metaphorical brakes on all truck deliveries. It took six months for my chip number to be called but luckily, I had a great salesperson (Caleb) to keep me in the loop when status was updated. When the time finally came to pick up the truck, I think he have been more excited than I was (probably that he wouldn't have to hear from me anymore). Probably one of the best car-buying experiences I've had in 30+ years of buying cars. The GM came out out to chat with us as we waited for the truck to be detailed and was extremely friendly and humble. The finance department was equally pleasant and the entire process took only a couple hours, most of which was getting the car detailed and going through the numerous vehicle features. I will definitely be looking to purchase the Lightning from Mossy once it comes out and I recommend anyone looking to buy a Ford go down to Mossy. More
Was in there for a warranty recall. They fit me in before my normal dealership could secure the part needed. Dropped off easily and was happy at end when it was done in the same day. While there sho before my normal dealership could secure the part needed. Dropped off easily and was happy at end when it was done in the same day. While there shopped for a new car and all the guys were great and not pushy. More
Started online, dealer was fast at responding. Knew about car i wanted. Was not pushy and answered all questions. Dealership had car ready and paperwork mostly finished so i spent about an hour there. Love car i wanted. Was not pushy and answered all questions. Dealership had car ready and paperwork mostly finished so i spent about an hour there. Love my Mustang. Would recommend to others. More
Great service! David also matched my pricing, from tire quotes found. I was able to work that day, by bringing my vehicle in early. They got me a Lyft back home, to work. At the end of the day, they als quotes found. I was able to work that day, by bringing my vehicle in early. They got me a Lyft back home, to work. At the end of the day, they also got me a Lyft back to pick up my vehicle. More
Excellent customer service. Very smooth transaction. They are not pushy at all. Manny and his team are the best! We will definitely recommend them to our family and friends are not pushy at all. Manny and his team are the best! We will definitely recommend them to our family and friends More
Thank You very much Cameron Cole for servicing my daughters 2019 Nissan Sentra on Friday. I appreciate you taking care of my daughter!!! Charles Lito daughters 2019 Nissan Sentra on Friday. I appreciate you taking care of my daughter!!! Charles Lito More