Mossy Ford

Caleb Knaggs was super helpful with getting me the exact truck I wanted and did a great job keeping me updated on its progress from factory to dealership. He and the rest of the Mossy Ford team were great o truck I wanted and did a great job keeping me updated on its progress from factory to dealership. He and the rest of the Mossy Ford team were great on sale and delivery as well. I would give them my business again. More

Everyone was very helpful. I brought back my leased car and I had no problems returning . Lucas was my car consultant and he did a great job. and I had no problems returning . Lucas was my car consultant and he did a great job. More

Bought my daughter a car in November. Sales price was agreed upon at $11,000. Trade-in was $1,500, and I put $6,500 down. The finance guy made a mistake on my first contract and re-wrote it, adding in al agreed upon at $11,000. Trade-in was $1,500, and I put $6,500 down. The finance guy made a mistake on my first contract and re-wrote it, adding in all these warranties and features we specifically asked him not to include. He did four hard credit inquiries, which was ridiculous and harmed my credit. Somehow I wound up owing thousands more than we agreed to. When I got the paperwork from the lender and saw the mistakes, I called Mossy several times and was told each time that they would look into it and get back to me. It’s been nine months and I had to call my attorney last week after yet another call went unreturned. I am incredibly disappointed in “Magic Mike,” who seemed like he really cared about us at first, and in the financing department, who compounded their mistake (??) by failing to take care of it, despite admitting that they had screwed up and promising to rectify the situation. More

I traded in my old car and bought a used one there last night. Lucas was so helpful and I never felt pressured. Everything was easy and I love my new car! I would definitely recommend them. night. Lucas was so helpful and I never felt pressured. Everything was easy and I love my new car! I would definitely recommend them. More

David Diaz, in the Service Department, was very friendly, professional and attentive to the issues that needed to be addressed during the appointment. He was very helpful in researching availability of a par professional and attentive to the issues that needed to be addressed during the appointment. He was very helpful in researching availability of a part broken by debris in the road, and then starting the process to order and schedule a follow-up appointment. More

Just went in for a 65k maintenance. From check in to check out, 5 star service. Friendly, helpful and respectful communication. They did the work quickly and my car was in and out of there in recor check out, 5 star service. Friendly, helpful and respectful communication. They did the work quickly and my car was in and out of there in record time. More

Kam helped me diagnose an annoying backup camera issue that had persisted for weeks. Was super honest and transparent about timelines, and although a second visit was needed everything was handled super s that had persisted for weeks. Was super honest and transparent about timelines, and although a second visit was needed everything was handled super smoothly and professionally. Highly recommend working with Kam and the Mossy Ford team. More

David in service got me in and out of there while I waited. He couldn’t have been more pleasant. They keep good records, and always know exactly what to do to keep my Expedition in tip-top condition. waited. He couldn’t have been more pleasant. They keep good records, and always know exactly what to do to keep my Expedition in tip-top condition. More

I have 3 other Ford dealer that are a lot closer to my residence than Mossy Ford, now I drive by them, it’s worth the drive, had maintenance done on my truck, Andrew Monroe was my service manager, was v residence than Mossy Ford, now I drive by them, it’s worth the drive, had maintenance done on my truck, Andrew Monroe was my service manager, was very professional and kept me updated on the status of my truck, I will only take my Ford’s to Mossy Ford, this is by far the easiest service shop that I have used. Honest and very reliable shop. More

Great service. Knowledgeable and made the process enjoyable. Highly recommend enjoyable. Highly recommend More