Mossy Ford

I have been a customer of Mossy Ford for over 30 years. I trust this dealership 100% with my cars and my needs. The service department is excellent. trust this dealership 100% with my cars and my needs. The service department is excellent. More

I had been car shopping online looking for a ford escape when an email and tex message came in from a gentleman name Diego from Mossy Ford Pacific Bch. Diego and his Team at Mossy got me financed and put me when an email and tex message came in from a gentleman name Diego from Mossy Ford Pacific Bch. Diego and his Team at Mossy got me financed and put me in a 2017 Ford Fiesta Hatch Back. The over all inviornment along with all the staff members made my experience a very positive one and so helpful with answering all the question I had thank you all so much Mossy Ford Pacific Bch. and most of all Thank You Mr.Diego my online Sales Rep.who worked hard to get me financed such a great person and an Awesome Sales Rep. More

Lucas my salesman was great, highly recommended. Transaction was very smooth. They aren’t your typical dealership where you’re there for hours haggling over prices. Transaction was very smooth. They aren’t your typical dealership where you’re there for hours haggling over prices. More

I bought a new car 2017 focus from mossy Ford and manny. The car is quite nice and comes with a warranty. The people and the process at mossy was excellent and I would buy from them again in the coming ye The car is quite nice and comes with a warranty. The people and the process at mossy was excellent and I would buy from them again in the coming years…. More

Treated me wonderful felt respected with no pressure and listened to my questions and needs for car listened to my questions and needs for car More

My Salesman was Chris Cole! He is professional, personable and efficient! Chris is an exceptional individual and understands excellent customer service! A Highly Satisfied customer! personable and efficient! Chris is an exceptional individual and understands excellent customer service! A Highly Satisfied customer! More

Rachel was wonderful, very informative, she is a keeper, good help is hard to come by, thanks and I appreciated Lyft ride back home thanks good help is hard to come by, thanks and I appreciated Lyft ride back home thanks More

The customer service is exceptional, I do have to say they need to give you a better idea when the service will be complete. I left my car for timed service call plus install a recall rear camera at 9 they need to give you a better idea when the service will be complete. I left my car for timed service call plus install a recall rear camera at 9 am, asked for approximate pick up and was told "afternoon". I had guests coming for dinner at 5 so I called at 3 as I hadn't heard anything and was told it would be ready at 4. Called at 4;30 and was told "almost done" Asked to be picked up the next morning at 9 as I had NO MORE TIME TO WAIT. More

Excellent customer service and timing … Technicians were very helpful and great customer service giving us good advice as well very helpful and great customer service giving us good advice as well More

This team s Mossy Ford is absolutely amazing. Was greeted by every team member. You can't go wrong with this team. My financial advisor Adam is amazing, answered all my questions, even rode in the backseat w by every team member. You can't go wrong with this team. My financial advisor Adam is amazing, answered all my questions, even rode in the backseat with his head tilted sideways as I test drove just so my daughter could sit in the front. Had to come back the next day because I couldn't figure out my Bluetooth of course Adam was already done for the day so Manny helps me and team members remember me from the day before and what car I purchased, some I wasn't even aware I met, sorry guys. Maybe they were behind the scenes team members either way you can't go wrong with this team. This was the first time ever I've purchased a vehicle and I'm 48 years old and I will continue to do business with this team/ family. More