
Mossy Ford
San Diego, CA
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I love everything there is to do with mossy . They help you they get you in a car . I love big mike in skyler they helped my family big time. If you need a car and someone you can trust and fill like hey t you they get you in a car . I love big mike in skyler they helped my family big time. If you need a car and someone you can trust and fill like hey they got my bk then mossy Ford is that place to go hands down . Ty mike and skyler and anyone els who has helped us out at mossy . We’ll continue to shop only at mossy Ford. So who ever reads this I highly recommend mossy Ford have a good day . More
I arrived a few minutes early for my 8 am appointment and pulled up behind a car I didn't realize had no driver. Other cars pulled up around me and, when the gates went up, they all swooped in ahead of me. A pulled up behind a car I didn't realize had no driver. Other cars pulled up around me and, when the gates went up, they all swooped in ahead of me. Andrew came out and greeted. When I explained what happened he managed to get me ahead of the other cars and, had me out of there within an hour. I can't tell you how much I appreciated Andrew Monroe's assistance. Great job! More
Wonderful manager and staff. Considerate Of customer Wonderful manager and staff. Considerate Of customer needs and patient Everyone is busy and helpful. Wonderful manager and staff. Considerate Of customer needs and patient Everyone is busy and helpful. More
David Diaz totally hooked it up. He was one top of every detail. He let me know about possible problems with my battery which I knew of and forgot to ask him about. Great guy. detail. He let me know about possible problems with my battery which I knew of and forgot to ask him about. Great guy. More
To be honest, the service started bad. The Quick Lane older advisor was condescending and implied that we don’t take care of our vehicles because they hadn’t been to Mossy before (we just moved to San Di older advisor was condescending and implied that we don’t take care of our vehicles because they hadn’t been to Mossy before (we just moved to San Diego), and that we couldn’t afford the services (we just asked what the price was). After letting him know he was being offensive, he just hung up on us. Fortunately, the dealership service manager caught wind of this and called us to see what he could do. He explained how this isn’t the way they do things. In short, he sincerely apologized and asked that we give them another chance. He really went above and beyond. My recommendation is to skip the Quick Lane for any services and just go to the other side of the bay for service. Mossy is great and the Quick Lane is a blemish on an otherwise quality establishment. More
Decent service, got an oil change at Quick Lane and it was done in 2 hours (not so quick). Dropped off my other vehicle when picking up this one and was told 2 hours, ended up staying overnight. Don’t go was done in 2 hours (not so quick). Dropped off my other vehicle when picking up this one and was told 2 hours, ended up staying overnight. Don’t go to Quick Lane for a quick oil change, go here for the guaranteed Ford quality. More
First time at this dealership and was impressed. They were professional, quick and did a good job. Everyone was nice and they even checked the car for dirty mats before I got there. were professional, quick and did a good job. Everyone was nice and they even checked the car for dirty mats before I got there. More
They topped their offer I couldn’t been more satisfied. I would recommend their sales and exchanges and service to anyone. Mossy is number one would recommend their sales and exchanges and service to anyone. Mossy is number one More
Just bought my 2021 Bronco. Mossy Ford and our sales rep Devin were fantastic. Easy to work with and very knowledgeable. No high pressure, just went over our options and left it to us to pick and choose Devin were fantastic. Easy to work with and very knowledgeable. No high pressure, just went over our options and left it to us to pick and choose the options we wanted. I bought my last Ford Expedition over ten years ago from Mossy and love them for service as well. We are in love with our Bronco More