Mossy Ford

Wonderful manager and staff. Considerate Of customer Wonderful manager and staff. Considerate Of customer needs and patient Everyone is busy and helpful. Wonderful manager and staff. Considerate Of customer needs and patient Everyone is busy and helpful. More

No car wash as requested. Machine broke. Service rep Peter was very efficient and nice. Peter was very efficient and nice. More

David Diaz totally hooked it up. He was one top of every detail. He let me know about possible problems with my battery which I knew of and forgot to ask him about. Great guy. detail. He let me know about possible problems with my battery which I knew of and forgot to ask him about. Great guy. More

To be honest, the service started bad. The Quick Lane older advisor was condescending and implied that we don’t take care of our vehicles because they hadn’t been to Mossy before (we just moved to San Di older advisor was condescending and implied that we don’t take care of our vehicles because they hadn’t been to Mossy before (we just moved to San Diego), and that we couldn’t afford the services (we just asked what the price was). After letting him know he was being offensive, he just hung up on us. Fortunately, the dealership service manager caught wind of this and called us to see what he could do. He explained how this isn’t the way they do things. In short, he sincerely apologized and asked that we give them another chance. He really went above and beyond. My recommendation is to skip the Quick Lane for any services and just go to the other side of the bay for service. Mossy is great and the Quick Lane is a blemish on an otherwise quality establishment. More

Decent service, got an oil change at Quick Lane and it was done in 2 hours (not so quick). Dropped off my other vehicle when picking up this one and was told 2 hours, ended up staying overnight. Don’t go was done in 2 hours (not so quick). Dropped off my other vehicle when picking up this one and was told 2 hours, ended up staying overnight. Don’t go to Quick Lane for a quick oil change, go here for the guaranteed Ford quality. More

First time at this dealership and was impressed. They were professional, quick and did a good job. Everyone was nice and they even checked the car for dirty mats before I got there. were professional, quick and did a good job. Everyone was nice and they even checked the car for dirty mats before I got there. More

They topped their offer I couldn’t been more satisfied. I would recommend their sales and exchanges and service to anyone. Mossy is number one would recommend their sales and exchanges and service to anyone. Mossy is number one More

Just bought my 2021 Bronco. Mossy Ford and our sales rep Devin were fantastic. Easy to work with and very knowledgeable. No high pressure, just went over our options and left it to us to pick and choose Devin were fantastic. Easy to work with and very knowledgeable. No high pressure, just went over our options and left it to us to pick and choose the options we wanted. I bought my last Ford Expedition over ten years ago from Mossy and love them for service as well. We are in love with our Bronco More

I have been a customer of Mossy Ford for over 30 years. I trust this dealership 100% with my cars and my needs. The service department is excellent. trust this dealership 100% with my cars and my needs. The service department is excellent. More

I had been car shopping online looking for a ford escape when an email and tex message came in from a gentleman name Diego from Mossy Ford Pacific Bch. Diego and his Team at Mossy got me financed and put me when an email and tex message came in from a gentleman name Diego from Mossy Ford Pacific Bch. Diego and his Team at Mossy got me financed and put me in a 2017 Ford Fiesta Hatch Back. The over all inviornment along with all the staff members made my experience a very positive one and so helpful with answering all the question I had thank you all so much Mossy Ford Pacific Bch. and most of all Thank You Mr.Diego my online Sales Rep.who worked hard to get me financed such a great person and an Awesome Sales Rep. More