Mossy Ford
San Diego, CA
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MOSSY FORD ABSOLUTELY TAKES CARE OF ITS CUSTOMERS LIKE FAMILY, THEY HAVE AN AFTER HOURS DROP BOX SO I DROPPED MY FORD EXPLORER SPORT AT 0615, SCANNED A QR CODE AND DETAILED THE WORK I WAS REQUESTING ON IT FAMILY, THEY HAVE AN AFTER HOURS DROP BOX SO I DROPPED MY FORD EXPLORER SPORT AT 0615, SCANNED A QR CODE AND DETAILED THE WORK I WAS REQUESTING ON IT, THEN AUTHORIZED IT, WENT OFF FOR A HIKE ON POTATO CHIP, FEW HOURS LATER I GOT AN UPDATE ON THE WORK, WAS GOING WELL...LONG STORY SHORT WAS ANOTHER GREAT EXPERIENCE, DAVID DIAZ IS WHO YOU WANT TO ASK FOR IF YOU NEED REPAIRS, HE WALKED ME THROUGH EVERYTHING AS HE HAS ALWAYS DONE, COSTS ARE REASONABLE AND HE SENT AN UBER/ LYFT FOR ME WHEN THE BRAKES AND OIL CHANGE WAS DONE. I LOVE DAVID AND CREW AT MOSSY THEY ARE SUCH PROFESSIONALS, HIGHLY RECOMMEND BRING YOUR FORD VEHICLE HERE AMERICA, THEY WILL HAVE YOUR BACK!! 10/10 FOR ME AGAIN!! More
I just bought a F150 from these guys (2nd one in the past 8 years). I had to order it from Ford. Caleb was outstanding through the entire process. Kept me apprised of where I was in the process. Once I p 8 years). I had to order it from Ford. Caleb was outstanding through the entire process. Kept me apprised of where I was in the process. Once I picked it up from the dealership, Caleb walked through the extensive interface in my truck. All in all a great experience. More
Just purchased a 2021 Ford Escape Hybrid and this dealership was amazing. I had previously placed an order with a different dealer, but I found out one night during some late night searching Mossy Fo dealership was amazing. I had previously placed an order with a different dealer, but I found out one night during some late night searching Mossy Ford had the car I had just placed an order for. I sent them a message and ADAM called me in minutes to advise me it was in stock. Everyone was amazing from sales to management and they worked hard to get me where I needed to be since I had a tight budget since I hadn't had a car payment for some time. Even the financing people were great, so shout out to NORIKO and ANITA. Can't thank Mossy Ford enough for such an easy transaction and how I felt like part of a family the whole time I was there. I am looking forward to a lasting relationship with this dealership. I would recommend this dealership to anyone and everyone, they really care for their customers and will make you feel welcomed. More
Andrew in Service was amazing. He answered all my questions and had the service done when he said it would be. He was very courteous and pleasent to deal with. questions and had the service done when he said it would be. He was very courteous and pleasent to deal with. More
Mossy Ford was quick with my service appointment and clear in communication! I would highly recommend them, their customer service was fantastic. Thank you all so much! clear in communication! I would highly recommend them, their customer service was fantastic. Thank you all so much! More
Love Mossy Ford team! Highly recommend Cameron at the Love Mossy Ford team! Highly recommend Cameron at the Service Department! He will tray you like a family member - friendly, very helpful and knowled Love Mossy Ford team! Highly recommend Cameron at the Service Department! He will tray you like a family member - friendly, very helpful and knowledgeable. Thank you, Cameron! You are the best! More
Over marked up my car and manipulated me on car payment never showing me the numbers. I regret buying here. I tried to return the car the next morning but the rep said he would talk to his manager and neve never showing me the numbers. I regret buying here. I tried to return the car the next morning but the rep said he would talk to his manager and never got back to me. Do not buy here they are greedy and do not care about you. More