Mossy Ford
San Diego, CA
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Main guy we worked with were Emilio and Ryan. Though there was a miscommunication on the first car that we were going to get, our overall experience is still excellent. They handled it really wel Though there was a miscommunication on the first car that we were going to get, our overall experience is still excellent. They handled it really well and solved the issue quickly. Keep up the great customer service and honesty! More
Got me checked into my appointment quickly, dropped my car off for a door latch recall. They got me into a rental to get back and forth. Car was finished the same day I dropped it off. They kept me update car off for a door latch recall. They got me into a rental to get back and forth. Car was finished the same day I dropped it off. They kept me updated on everything More
David Diaz was very helpful, courteous, and the whole service experience quick . Actually got an appointment the day after I called--an added plus. A step above most dealer service departments. service experience quick . Actually got an appointment the day after I called--an added plus. A step above most dealer service departments. More
Mossy Ford service department is top notch . Great service, quick and easy with good pricing. Trish Keefer and Andrew Monroe helped me a great deal. Great service, quick and easy with good pricing. Trish Keefer and Andrew Monroe helped me a great deal. More
Very nice staff, informative, did not pressure me into a service that I did not need. Gave me their honest opinion and allowed me to make the choice with no pressure. Can’t say I’ve felt that at every deale service that I did not need. Gave me their honest opinion and allowed me to make the choice with no pressure. Can’t say I’ve felt that at every dealership or auto shop I’ve ever used. More
I ordered a Mustang from Ford on-line. Manny (Manuel) Rodriguez at Mossy Ford got the car ready for me to pick up. He's outstanding. Kristina, who handled the payment paperwork, was ver Manny (Manuel) Rodriguez at Mossy Ford got the car ready for me to pick up. He's outstanding. Kristina, who handled the payment paperwork, was very efficient and a pleasure to work with. More
I had to purchase a vehicle unexpectedly and with the shortage of vehicles available, I had to drive 2 hrs to get to Mossy. All of the staff was very friendly and professional, which made my experience shortage of vehicles available, I had to drive 2 hrs to get to Mossy. All of the staff was very friendly and professional, which made my experience pleasant. Thank you Khalil and Mike for your heartfelt kindness and having such great personalities in making this an easier situation. More
We dropped by the dealership last week to take a look at the 2022 Mach-E. We were greeted by a very personable and knowledgeable salesperson, Skylar Goss. He patiently answered all of our questions while we the 2022 Mach-E. We were greeted by a very personable and knowledgeable salesperson, Skylar Goss. He patiently answered all of our questions while we inspected the only model on the lot. After taking the vehicle for a test drive, we would have bought the Premium model on the spot, however there is a substantial backlog to obtain one. Suffice it to say that Skylar was instrumental in convincing us to buy one. More
Excellent, quick service. I have used them twice and both times my service rep was extremely friendly and easy to communicate with. I will definitely be back if I have further I have used them twice and both times my service rep was extremely friendly and easy to communicate with. I will definitely be back if I have further service needs. More