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Moss Motors BMW

Lafayette, LA

4.3
309 Reviews

1401 Surrey Street

Lafayette, LA

70501

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Showing 309 reviews

November 21, 2019

Brilliant!! She never ceases to amaze me. It was time to turn in my lease. Stressed out, going through a divorce, recently starting a new job...yet went in and sh More

by Ktaylornp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
November 21, 2019

Love my new BMW Thanks Michelle Newland for introducing me to the BMW technology. Best handling vehicle I’ve ever driven. You know you’re in command of the road. I’ll More

by chardee4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
November 21, 2019

Great Dealership! We bought an X3 two & half years ago & loved it & that’s why we bought the X5! The service we got was outstanding & we were very satisfied! Michelle & More

by vickie5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland, Robert Ray
October 29, 2019

I really like the service department at Moss Motors. They had my car ready as promised and even washed it. Everything was checked out and Ok. More

by Befree
Recommend Dealer
Yes
Employees Worked With
Robert Ray
October 29, 2019

Had an awesome experience purchasing a suv from Moss. Everyone was very professional, attentive, and so friendly!!! Mike Robair really was an excellent salesman!!! Doug R. More

by dryland
Recommend Dealer
Yes
Employees Worked With
Mike Robair
October 11, 2019

Very good and helpful They were professional, quick and corrected a recall I did not know about. I will drive the extra hour to use this service center. Excellent More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Chad Trotti
October 09, 2019

Repairs at Moss Motors Everyone was helpful. The service manager Mr. Oliver and Ms. Ashley made my visit awesome. My car was fixed and they offered me a loaner vehicle while More

by Lovernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Oliver, Ashley
October 05, 2019

I showed up, at Moss today and pleasantly surprised. How friendly the staff was. What awesome team they have. Totally love this place and staff. More

by Mleblanc
Recommend Dealer
Yes
Employees Worked With
Chad Trotti, Michelle Newland
September 25, 2019

Customer service Everyone was extremely helpful, knowledgeable, courteous , friendly and wanted to make sure you were getting what you wanted. I Will recommend to eve More

by LSUTIGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Foard, Michelle Newland
September 24, 2019

Good response! They fixed my car under a warranty. They did not offer me a loaner vehicle. Which should be standard on a premium vehicle. Even if it was a used vehic More

by Ericb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know any of them.
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